Administrator for the Individual and Family Care Reception

The mission of the Social Administration is to assist individuals who, due to age, disability, illness, financial or family issues, require various forms of support and help. The operations include elderly care, health and medical care, support for relatives, functional support, and individual and family care.

Through our work, we aim to create conditions for participation, security, and influence over one’s own life.

We look forward to having you join us on our journey in a role where you can make a difference for others. Welcome to us and we welcome your application!

Description

As an administrator in the Individual and Family Care reception, you, along with your colleagues, will be the face of the organization and have an important service function for our entire operation.

The reception is organizationally part of the Financial Support Unit but provides support to all units within individual and family care as well as its visitors.

Responsibilities

In the reception, you will meet our visitors, who are primarily citizens visiting the various units of individual and family care, but also visitors from other operations who are meeting our employees and managers working in the building.

The tasks are varied and involve providing service to both visitors and employees in the organization, as well as various administrative tasks such as orders, mail handling, bookings, registration of documents, etc. The responsibilities also include collaboration both internally and externally with other municipal operations and authorities.

Qualifications

You have completed upper secondary education with a relevant focus. You have good knowledge of the Swedish language both spoken and written, as well as a good ability to communicate verbally in English. You possess digital competence with the ability to handle various digital solutions and systems.

Further education is an advantage, such as social administrator or other education that the employer deems equivalent. Knowledge of languages other than Swedish and English, as well as previous experience in similar work, is also advantageous.

The work involves a varied pace, with periods of time pressure occurring, which requires the ability to prioritize and manage multiple tasks simultaneously. The work in the reception is very important for the functioning of all the operations in the building. We place great emphasis on a good and flexible approach so that those who contact us feel welcome. Therefore, personal suitability will be highly valued.

Conditions

Individual salary setting. Start date according to agreement.

Probationary employment may be applied.

Annual working time agreement. Normal working hours are 8 AM to 4:30 PM.

We offer the possibility of vacation exchange and wellness funds, as well as employee support.

Interviews and recruitment may occur continuously during the recruitment process, so do not wait to submit your application.

About Bollnäs Municipality

As an employee of Bollnäs Municipality, you work with what truly matters – and together we create good days for the approximately 27,000 residents of Bollnäs who depend on our work. With us, you will have proud colleagues who joyfully develop Bollnäs sustainably and long-term. In our municipality, with over 400 associations, an extraordinary cultural offering, and proximity to countryside, city, and mountains, you will find a life where it is easy to make everyday life work.

Welcome to Bollnäs, the heart of Hälsingland!