IT Technician for Service Desk at Forsmark Nuclear Power Plant

We are now looking for IT-interested individuals who want to work in the Service Desk at Forsmark Nuclear Power Plant. Interested? Submit your application today as we apply rolling selection!

ABOUT THE POSITION

Vattenfall IT is an internal provider of IT services and support for the entire Vattenfall Group, with around 900 employees located in Sweden, Germany, the Netherlands, Poland, the UK, Denmark, and Finland. Vattenfall IT's goal is to have an efficient IT organization with a focus on flexibility and digitalization, while delivering secure and stable services. The part of Vattenfall that works with nuclear operations has higher security requirements for its IT providers, and therefore there is a separate part of Vattenfall IT called “Nuclear Solutions.”

In 2020, the local Service Desk teams for Ringhals, Forsmark, and SKB merged into a Service Desk that supports all three license holders. In the role of IT Technician in this new team, we offer you close collaboration with nuclear power at Vattenfall, continuous professional development, knowledgeable IT colleagues, and the opportunity to shape the upcoming nuclear Service Desk at Vattenfall.

You are offered

• The chance to get a foot in the door at a large company with good opportunities for a long-term assignment
• To be part of a workplace with IT-savvy, helpful colleagues who enjoy having fun together at work
• The opportunity to influence the design of the service desk function for the nuclear part of the business

JOB RESPONSIBILITIES

Tasks

• Handle standardized and non-standardized IT issues
• Analyze and solve problems by following ITIL
• Contribute to continuous improvement of daily work
• Identify, diagnose, and solve problems together with other support teams

WE ARE LOOKING FOR YOU WHO

• Has at least a high school diploma, preferably in IT/technology
• Has good knowledge of Swedish and English, as required for documentation and communication

It is an advantage if you have:

• Post-secondary education in IT or equivalent that we assess as comparable
• Previous work experience in IT Support
• Previous experience with Active Directory, SCCM, and Exchange
• Experience with BMC Remedy as a ticketing system

To succeed in the role, you have the following personal qualities:

• Goal-oriented
• Organized
• Responsible

Our recruitment process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will take down the advertisement when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

INFORMATION ABOUT THE COMPANY

You can read more about Forsmark here