Part-time Support Technician in IT

Are you studying an IT-related program or have another main occupation in IT and want to combine it with practical experience in a high-tech environment? Here you have the opportunity to step into a part-time position where you work closely with production and develop within both Windows, Linux, and open source environments. You will work with everything from permission allocation in SAP to installation of Windows clients and license management, always with order, precision, and service in focus. We are looking for someone who wants to sharpen their IT skills, gain insight into production-related IT, and be an important part of an engaged team. We look forward to your application!

ABOUT THE POSITION

The organization is a global health and pharmaceutical company focused on providing products and services in the healthcare sector. They stand for progress and quality in the development of innovative products and services for the therapy and care of chronically and severely ill people, both in and out of hospitals. Under the motto Caring for life, the company puts people at the center, as patients, customers, and employees. Their facility in Uppsala is one of the world's most modern production facilities for intravenous nutrient solutions with a high-tech production process.

We are now looking for a part-time support technician who wants to support the business in a varied and practical role. Here you will primarily work with production-related IT support, where you perform planned IT activities and ensure that the daily IT environments function smoothly, both for production operations and office users. You will work closely with an experienced IT team where the focus is on structure, quality, and precision in the work. The work includes, among other things, support and installation of Windows clients, allocation of permissions in SAP, administration in Active Directory, and simpler management of Linux and open source environments. You will follow clear instructions, ensure documentation, and deliver service to the business in a professional manner.

The assignment is a consulting assignment via Academic Work where you work at the client about 2-3 days/week. The assignment is expected to last at least 6 months with good chances of extension. We are flexible with which days you work, but it is important that you can maintain a consistent availability for the business.

You are offered

• A perfect assignment for you who are studying an IT-related program or have another main occupation in IT and want to get your foot in a thrilling and production-related IT environment
• Opportunity to broaden your experience in Windows, networks, Linux, and SAP
• A role with freedom under responsibility where you support both operational and planned work

JOB RESPONSIBILITIES

Responsibilities

• Perform planned IT activities and follow instructions related to the production's IT environment
• Provide support to internal users, mainly related to Windows clients, networks, and permissions
• Allocate permissions in SAP and ensure that the correct accesses are in place according to routine
• Set up new Windows clients according to established instructions
• Connect clients to the network and Active Directory and allocate licenses
• Handle simpler tasks related to Linux and open source solutions
• Support in the daily work with production IT together with the team

WE ARE LOOKING FOR YOU WHO

• Are studying an IT-related program at a post-secondary level and have at least 1 year left of studies, or have another main occupation
• Have previous experience from a support role
• Are comfortable with permission administration and license allocation
• Have experience in administration in Active Directory
• Are very comfortable with Microsoft environments
• Are very comfortable with Swedish and English in both speech and writing as it is required to perform the work

It is meritorious if you have experience in:

• SAP
• Production-related IT support

As a person, you are self-driven, solution-oriented, and unpretentious. You have a logical approach and tackle problems from an analytical perspective. You should enjoy taking your own initiatives and be structured in your work approach. Since you will be working closely with other parts of the organization, it is important that you possess good collaboration skills. Furthermore, you are curious to constantly learn new things to expand your competence.

Other information

• Start: Immediately
• Scope: Part-time, 2-3 days/week
• Location: Uppsala Business Park
• Other: As part of the process, you will need to undergo a drug test and perform a MINT test

Our recruitment process

This recruitment process is handled by Academic Work and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will take down the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. We do not use cover letters as a selection method and therefore do not need to be attached. As a candidate, you bear the main responsibility for ensuring that your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant need another main occupation of at least 50%. Examples of this include studies, another employment, self-employment, parental leave, or similar.