IT Technician at the Swedish Prison and Probation Service

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand facilities, and client transports.

Do you want to contribute to a safer society? Our IT department is undertaking a major initiative focused on a digital correctional system. Together, we work to create conditions and solutions that make a difference in our operations. The IT department is experiencing strong growth. With us, you will have good opportunities to grow and develop your skills based on your conditions and areas of interest. We are looking for someone with a strong interest in IT, knowledge that can enrich our digitalization journey, and who wants to make a difference in society within your profession.

JOB RESPONSIBILITIES

The role is placed in the group for Virtual Workplaces and Printing. Our group is responsible for thin clients, printing, the IT environment for inmates, and the underlying platforms. The group manages and further develops services used by both the staff and the inmates of the Swedish Prison and Probation Service. These services include digital learning tools for inmates, the opportunity for remanded individuals to access investigation materials, and employees' access to central administrative systems.

We work as third-line technicians with installations, lifecycle management, certification, testing, and changes to both hardware and software. We take overall responsibility for the operation and further development of these environments and continuously collaborate with both architects and technicians in other IT infrastructure groups.

As an IT technician in the group, you contribute to delivering a stable, secure, and modern work environment. You work with troubleshooting, optimization, and improvements of our clients, printing services, and related systems. Your interest and previous experiences determine your focus.

The role involves close dialogue and collaboration with first and second-line support as well as other parts of the infrastructure. This includes external suppliers, networks, server environments, and access management.

We are looking ahead and building competence for future needs; we have something big in the works. Therefore, we are looking for someone with experience in Linux and preferably automation, such as scripting or workflow automation. These are areas we plan to utilize more to streamline and future-proof our solutions.

With us, you will be part of an engaged team where we combine technical curiosity with a clear focus on creating value for the operations.

QUALIFICATIONS

You have good collaboration skills and are attentive to your colleagues. We expect you to have a good understanding of how people acquire knowledge and that individuals have different conditions. In addition, you can easily put yourself in someone else's perspective and understand their situation. You also have a habit of setting your own goals and actively working towards them with a focus on results - you do this by prioritizing, planning, and acting.

For us, it is important that you share the fundamental values of the Swedish Prison and Probation Service regarding a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally with your approach. We place great emphasis on personal suitability.

We are looking for someone who has:

• Complete upper secondary school competence in the form of a final grade or upper secondary diploma
• Experience working in Linux environments
• Basic knowledge of Linux system administration
• Ability to express yourself well in spoken and written Swedish and English

It is advantageous if you have:

• Higher vocational education or equivalent
• University education at the bachelor's level or equivalent
• Certifications in relevant technology or system administration
• Several years of experience in installation, operation, maintenance, or troubleshooting of Unix/Linux environments regardless of role
• Experience working as an IT technician, IT Operations Specialist, operations technician, system administrator, system manager, or equivalent
• Experience performing deeper troubleshooting on hardware and software for thin clients, printers, or tablets
• Experience with network and server infrastructure
• Experience in automation and automation
• Experience with the working methods, systems, and tools of the Swedish Prison and Probation Service
• Basic knowledge of PKI
• Basic knowledge of IGEL OS
• Very good knowledge of Windows management (Permissions, AD, GPO)
• Good knowledge in the design of technical documentation

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions that are relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness and comply with applicable laws. This means that you uphold democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are placed in a security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement at the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person specified in the advertisement.

We kindly but firmly request no direct contact with staffing and recruitment companies or sellers of recruitment advertisements. The Swedish Prison and Probation Service has contracted agreements.