A Job That Counts!

With us, you contribute to a well-functioning society for the public and businesses.

About the Job

As an enforcement officer, you primarily work on deciding appropriate measures to regulate debts. To prevent people from falling into severe debt, contact with customers, employers, and other authorities becomes an important part of your work. Your role is to be the neutral party that helps the one who has not been paid and the one who is to pay.

You investigate assets, make decisions on appropriate enforcement measures of varying scope and complexity. This means analyzing and assessing different types of documentation. You request additional information via phone, email, and letters in contact with various parties. With the support of laws and regulations, you assess the documentation and make decisions. The cases you handle require legal certainty, speed, and efficiency while maintaining quality.

You will undergo internal training for six months, where practice is combined with theory, and you will also have a mentor who supports you initially. The training includes, among other things, law, customer interaction, and communication techniques. You will be part of a section that collectively is responsible for results, planning, and workload distribution.

Everyone working at the Enforcement Authority contributes to the fight against crime. Your tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes. As an enforcement officer, you may, for example, alert other authorities that a person is receiving benefits on incorrect grounds. This can result in you contributing to stopping incorrect payments from the welfare system.

In Haparanda, all indebted estates in the country are also handled. As an enforcement officer, you will primarily work with indebted estates. The work involves sending payment reminders to estate heirs, initiating investigations, making enforcement decisions, and handling notifications of enforcement decisions. In this role, you will have a lot of contact with estate heirs, applicants, and other parties via phone and email.

About You

As an employee at the Enforcement Authority, you are expected to live up to our employee policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy). You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the organization and help your colleagues succeed. You meet others with respect, kindness, and actively listen to others while showing a positive attitude.

You work results-oriented, demonstrate decisiveness, and focus on achieving what needs to be accomplished. You are stable and trustworthy in meetings with people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You have an analytical ability that allows you to see connections and find the most effective solution. You adapt to circumstances and changes that occur.

Your Qualifications:

• High school diploma
• 1 year of work experience in administrative or case-handling work in the last three years
• Good ability to express yourself verbally and in writing in Swedish.

About Us

The Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who are to pay. We provide citizens and businesses with information and good service so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also developing for you. When you leave work at the end of the day, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to Know

The employment is permanent and begins with a six-month probationary period. You will be employed as an enforcement officer. The Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means that you follow the state value base. There are also special requirements for judgment, security awareness, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also asked of references. We also take in information about debts registered with the Enforcement Authority, bankruptcy, and business prohibitions. The information obtained is weighed in the overall assessment of your suitability for the current position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our tasks in security class, Swedish citizenship is required.

When you apply, please attach your CV. We do not use cover letters in our recruitment process, so please do not attach one to your application.

Get to know us better by following us on LinkedIn and visiting our website (https://kronofogden.se/jobba-hos-oss).

Welcome with your application by 2026-01-11!

We collaborate with the Swedish Tax Agency in our recruitment, which means that the Tax Agency's HR department will handle your application.

The Enforcement Authority uses the government framework agreement for ad mediation. Therefore, we kindly ask for no calls from ad mediators or salespeople.