Vacant job

Do you want a rewarding job alongside your studies where you can influence your working hours?

Are you social, solution-oriented, and enjoy providing excellent service? Do you have previous experience in service and feel comfortable using the phone as your primary tool? Then a job in customer service might be for you!

About us

KFX HR-partner is an authorized staffing, recruitment, and outplacement company. We care deeply about ensuring you feel comfortable with us and at your client workplace. With us, you are an important and valued person, both as an employee and as a colleague. We are a staffing company that values personal contact with all our employees. Our goal is to be the best employer in the staffing industry.

You will be employed by KFX HR-partner, so it is important that you enjoy the role of a consultant. As a consultant, it is essential that you can take your own initiatives, be flexible, and reliable. You are the face of both us and the client and should therefore understand our and the client company's organization. Our guiding principles at KFX HR-partner are Pride, Care, and Commitment, which should permeate everything we do.

Job Responsibilities

As a customer service employee, you will play a central role in providing the best possible service to the company's customers. You will answer questions via incoming calls and guide customers on issues related to insurance with a focus on life and long-term savings. You will create added value for customers through sales and offer a comprehensive solution that contributes to life's security throughout life. Over time, you will learn to meet customers through our digital channels. The company is on an exciting transformation journey where you, as a customer service employee, have the chance to develop, broaden your skills, and eventually transition into other roles within different parts of the organization.

Qualifications

We believe that you who apply for the position of customer service representative understand customer value and act in the best interest of both the customer and the company. You have a desire to constantly learn more and develop your skills in the insurance field. You enjoy working both individually and in a team and are driven by working towards set goals. To thrive in the role, we also believe it is important that you have your own drive, are service-oriented, and solution-focused.

We also see that you:

• Have completed a high school education
• Have good computer skills and experience with the Office suite
• Have the ability to absorb new information and apply it in daily work
• Strive to develop your skills
• Have good knowledge of Swedish and English in both spoken and written form

If you have previous experience in the insurance industry, we consider it an advantage, but it is not a requirement for the position. Great emphasis will be placed on your personal qualities.

Other

Start date: immediately

Extent: part-time 25%

Salary: individual salary setting (Collective agreement Unionen)

This is a consulting assignment where you are employed by KFX and work at the client's location. We conduct background checks in all recruitment processes. If you have any questions or concerns, please contact the responsible recruiter Matilda Carlsson at [email protected] (mailto:[email protected]). We do not accept applications via email. Selection is ongoing, and the position may be filled before the application deadline. So take the chance and apply today!

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