Vacant job

Question: Who is super friendly, engaged, and driven?

Answer: Our new Customer Support/Sales Representative

If you are passionate about superior service and long-term customer relationships, you already have something in common with us. If you are also attentive, results-oriented, and want to be part of the journey to make one of the cleaning industry's cleanest companies the best workplace in the country — then we want you to reach out today.

Your role: A warm service professional with drive and heart

As a Customer Support/Sales Representative, you are an important link between HomeMaid and our customers. You provide both existing and potential customers with warm and professional service via phone and email. With attentiveness and proactivity, you respond to inquiries, anticipate needs, create personalized quotes, manage changes in schedules, and follow up to ensure our customers are completely satisfied. Additionally, you will actively take initiatives and contact potential customers based on inquiries and leads. With your engagement and ability to build relationships, you will expand our customer network and help shape HomeMaid's success in the market. You are also a supportive colleague who is there to help and support your coworkers when they need it. This is a valuable contribution to a strong collaborative culture and a positive work environment. Or as we say at HomeMaid: Better together!

You will work with:

• Driving profitability within your area of responsibility
• Actively contributing to the development of the office and the business
• Supporting customers via phone and email
• Creating and sending quotes
• Following up, analyzing, and keeping statistics on sales and delivery
• Establishing and nurturing relationships with customers
• Driving upselling
• Handling other tasks related to customers/business

We are looking for someone who…

…is an enthusiastic and driven person who thrives in a dynamic work environment. You are passionate about first-class service and customer interaction! You are self-sufficient with a passion for building long-term customer relationships. You are a problem solver with good structure, a high sense of responsibility, and a fondness for working in a fast-paced environment. Naturally, you enjoy meeting, talking to, and listening to people — that is the key to you often being described as an engaged and service-oriented person! If you also find it fun to sell, then we are a workplace where you can continue to develop that skill.

This position is suitable for you if you are:

• Self-sufficient, driven, and engaged
• Responsible and reliable
• Inclusive and respectful in contact with different people
• Service-oriented and good at handling different people in various
• situations
• Solution-oriented and a joy-spreader
• Capable of prioritizing and sorting among several parallel tasks and acting professionally

To succeed in this role, we believe you have:

• Previous experience in sales, customer contact, and administration
• Good computer and system skills, preferably experience with LIME
• Fluent Swedish and good knowledge of English in speech and writing
• Good communication skills
• Driver's license
• Own car

About the position:

Your working hours are primarily during the day, Monday to Friday. Travel and overnight stays may occur, especially in connection with internal training. The team currently consists of several internal employees, as well as Team Leaders and Service Assistants. Together, you work to become even better – Better together.

Location: Home Office Sundsvall

Employment: 100%, 6 months probationary period.

Start date: Immediately or by agreement.

Application deadline: 2025-12-14

Warm welcome with your application!

Since the mid-90s, HomeMaid's employees have helped thousands of customers achieve a cleaner, more pleasant everyday life by providing home cleaning, commercial cleaning, property cleaning, window cleaning, and much more. This is the simple, clear idea on which HomeMaid was founded in 1997: To make everyday life easier for its customers. It quickly proved to be a successful concept.  Since 2000, the headquarters has been located in Halmstad, but HomeMaid is now present from Skåne in the south to Sundsvall in the north. The company has been publicly traded since November 2005. As a member of Almega's industry organization for household services, we advocate for insurance, pension agreements, and workplace safety. We naturally have a collective agreement and together with our approximately 1000 employees, we build a good value-driven workplace with the vision Better together. Please read more at homemaid.se/jobba hos oss.