Vacant job

FAST FACTS

Scope: Full-time Working hours: Monday to Thursday 07:45 AM - 05:00 PM. Fridays 07:45 AM - 03:45 PM. Location: Stockholm, Östermalm Start date: Desired start date, immediate Employment type: Special fixed-term employment. 

Do you want to help modernize dental care? We are currently looking for a Swedish-speaking Customer Support Specialist for our client Muntra!

At Muntra, everything is about simplifying and improving dental care. Through innovative, cloud-based solutions, Muntra provides dental clinics with the tools to streamline their operations, enhance care quality, and improve patient experience. Here (https://www.muntra.se/)you can read more on Muntra's website.

YOUR ROLE

Your career at Muntra begins in the Customer Support team, where your role involves handling customer inquiries, i.e., dental clinics' issues related to Muntra's digital platform via phone, chat, email, and online meetings. 

After 6–8 months, if you demonstrate strong performance, you will move on to the onboarding team. In this role, you will need to take a project management position and understand the customers. You will visit dental clinics to provide training and practical support as they get started with Muntra.

WHO ARE YOU? 

We see that you are a strong communicator with the ability to build good relationships. You are responsible and self-driven. Furthermore, you are a humble person who wants to improve daily regardless of your previous knowledge and experience. You are also brave enough to set high goals and then work passionately to achieve them. Last but not least, we believe you share our client's conviction that we achieve more together than individually and find it exciting to work in a fast-growing startup environment.

You meet the following requirements:

• Have previous experience in a service-oriented role
• Fluent in Swedish and English 
• Have good computer and system skills

It is an advantage if you:

• Are tech-savvy with an interest in healthcare and digital solutions
• Have proven ability to solve complex problems. Skilled in logical and lateral thinking
• Have previously worked in healthcare, for example, at a dental clinic
• Speak an additional Nordic language

If you proceed in the recruitment process after an interview with us at Inte Bara Post Bemanning, background checks, reference checks, and a logic test will be conducted.

WHAT DO WE OFFER?

As an employee at Inte Bara Post Bemanning, you will have a consultant manager who will be your sounding board and coach throughout your employment. As a consultant, you will also be part of our consultant network RPB Insights. RPB Insights provides you with training and development in the form of lectures, workshops, networking events, and other social gatherings. It also gives you the opportunity to meet other consultants. We offer all our consultants wellness benefits.

ADDITIONAL INFORMATION

• This recruitment process is managed by Inte Bara Post Bemanning, and our client's request is that all calls and emails regarding the position go to us. You will be employed by us at Inte Bara Post Bemanning and will be leased to our client.
• Apply for the position by clicking on Send Application. We review applications continuously, and the ad may close before the position is filled if we have moved on to the selection and interview phase.
• This recruitment process includes background checks and reference checks.
• We do not accept applications via email, but if you have specific questions about the position, these will be answered at [email protected]. Please specify which position you are referring to in your email and feel free to link to the ad.