Head of HR Department

The Swedish Social Insurance Agency (Försäkringskassan) is one of Sweden's largest authorities with operations across the country. Our task is to manage and develop the Swedish social insurance system, the hub of the Swedish welfare system and a cornerstone of the social contract. We make 21 million decisions each year, many of which have a crucial impact on people's lives and finances. We pay out an average of 1.4 billion SEK per day, totaling 260 billion SEK per year.

We need approximately 13,500 employees to help solve our tasks, and we are currently undergoing extensive recruitment of new staff. The past years, with the pandemic and a very strained economic situation, have put great pressure on our personnel, and we are now making investments in both managers and employees throughout the Swedish Social Insurance Agency. The role and importance of the HR department in this work is central.

The agency is also conducting extensive development work to create a more robust, simple, and efficient management of social insurance. We are developing our processing and simultaneously ramping up our work on regulatory development and collaboration with other actors, not least to prevent crimes against and abuse of social insurance. This means that a significant focus is on building the agency's capacity to meet the competence needs required to attract, retain, and develop employees. An important part of this work is to continue to focus on workplace environment issues to create an attractive workplace and to reduce employee turnover in the long term and increase the agency's attractiveness. In this area, the agency is making a larger investment related to community and well-being.

The main task of the HR department is to create good conditions for the Swedish Social Insurance Agency to have the right competence to effectively and qualitatively solve its assignments and to contribute to the agency having engaged and professional employees. HR provides important support to all managers in the organization.

We are now looking for a manager who wants to take responsibility in the HR-related area and has the ability to drive the development that will characterize the Swedish Social Insurance Agency for many years to come.

The HR organization has about 160 employees mainly working in four locations in the country: Stockholm, Gothenburg, Malmö, and Östersund.

Responsibilities and Tasks

As department head, you are responsible for leading, planning, following up, and developing the department's areas of operation together with your management team. You report to the Director General of the Swedish Social Insurance Agency and are part of the agency's management team. You are responsible for ensuring that the operations are managed purposefully and efficiently. You actively work on quality and operational development, based on the needs of the Swedish Social Insurance Agency in the short and long term. Creating networks and good collaborations internally and externally is a prerequisite for success.

As a manager in the Swedish Social Insurance Agency, you lead the operations from a holistic perspective and based on decisions made. Your commitment to leadership is significant, and the state value base permeates your work. Through dialogue about the purpose, goals, and strategies of the HR department, you create conditions for the department's managers and employees to be able and willing to take significant responsibility for development, deliveries, and results. As the highest manager for the department's employees, you have the responsibility for the work environment for the department and are responsible for applying the state's and the Swedish Social Insurance Agency's employer policies.

As a person, you are secure and stable in your role. You adapt and exercise outstanding leadership to create the best possible conditions for your employees to use their judgment and competence. You demonstrate good judgment and have great integrity. You are a skilled communicator at both the individual and group level and a good representative for the Swedish Social Insurance Agency in external collaborations and in contacts with the media.

We are looking for someone who

• has an academic degree from a university or equivalent experiences/qualifications
• has extensive experience in leadership and strategic management team work in a large and complex organization
• has extensive experience in leading HR operations
• has experience in leading through other managers
• has good collaboration skills and creates networks with good relationships and high trust both externally and internally
• has very good judgment, personal maturity, and high integrity
• is secure, stable, and has great initiative
• has very good communication skills.

It is advantageous if you have experience from similar work and roles within a government agency. We place great emphasis on your personal qualities.

Other

The employment is permanent, full-time, with start date by agreement. A probationary period may be applicable. Place of employment: Stockholm (Telefonplan), but also one of HR's other main locations may be possible (Gothenburg, Malmö, Östersund). In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. For this position, Swedish citizenship is required. Psychological tests may be used as part of the selection process.

Contact Persons

If you have questions about the position, please contact Director General Nils Öberg, 010-111 90 70 or Deputy Director Maria Rydbeck, 010-111 68 31. If you have questions about the recruitment process, please contact HR Specialist Stig Lindblom, [email protected] 010-116 90 63 or Anneli Wetterholt, 010-118 68 12 [email protected]. Trade union ST: Thomas Åding, 010-119 64 12, Saco-S: Daniel Rander, 010-116 28 77, Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application by December 7, 2025. Attach your CV describing your education and experience as well as a personal letter explaining why you are applying for the job.

If you have protected personal information, please contact the HR specialist named in the ad for assistance in submitting your application. You can also contact HR Helpdesk at 0771-52 44 40.

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