Operations Expert at Tillväxtverket

At Tillväxtverket, we work for competitive companies and sustainable development in all parts of Sweden. We offer knowledge, networks, and investment opportunities. This provides direct benefits to companies and also creates conditions for businesses, municipalities, and regions to meet future challenges. Tillväxtverket is a national authority with a regional presence in nine locations.

About the Position

In the role of operations expert in the Services and Collaboration unit, you will play a key role in driving the development of system-related operational support related to Tillväxtverket's funding processes, primarily focusing on development within the European Regional Development Fund. In your role, you will support product owners, UX designers, and development teams with expertise regarding various support measures, both from a processing and applicant perspective. You will also collaborate with business developers to contribute to efficient processing support. The work includes securing the needs picture from a preparation perspective to contribute to simplification and effective implementation. You will have a coordinating function between target groups and development. We strive for user-friendly system support and to create conditions for processing to be efficient, legally secure, and transparent. You need to have a good overview and the ability to balance needs, legal security, and follow-up from a system development perspective. In the team-oriented work, you will contribute to needs refinement, user dialogues, and testing. We are distributed teams primarily using digital collaboration methods.

Your Place of Work:

Gothenburg, Malmö, Stockholm, or Östersund

We are looking for someone who has:

• Experience in processing support measures and/or developing and leading support management in a government agency,
• Experience working with digital case management support for funding, national and for the European Regional Development Fund,
• The ability to drive development work and deepen your understanding of needs dialogues related to system solutions,
• A degree from a university or college equivalent to at least 3 years in economics, law, political science, digital development, or another area that Tillväxtverket deems relevant for the position,
• Good ability to express yourself in Swedish, both orally and in writing.

The following are advantageous:

• Experience translating needs into requirements for system development,
• Experience working with user testing,
• Familiarity with the implementation perspective of program areas within the European Regional Development Fund,
• Experience working with user support,
• Experience with agile working methods.

As a person, we are looking for someone who can naturally take initiative and drive issues that strengthen the organization. You have the ability to see the big picture and work based on the needs of target groups to create conditions for achieving results. You are analytical, attentive, and solution-oriented. You communicate your opinions constructively.

We will place great emphasis on personal qualities.

We expect you to live up to our employee and management policy, which expresses the expectations we have for all employees.

We assume that you share our values, which are the public sector values. These values unite all public employees, regardless of activity and profession. The value base aims to create an administration that is efficient, legally secure, and free from corruption and abuse of power.

Employment Type and Application Deadline

The employment is a permanent position. We apply a 6-month probationary period.

The application deadline is December 5, 2025

More Information and Contact

For more information about the tasks, you are welcome to contact group manager Ulrika Cattermole, phone 08-671 07 00. Questions about the recruitment process will be answered by HR partner Linda Aalto, email: [email protected]

Union Representatives

ST: contact person, Robert Berggren, email [email protected]
Saco: contact person, Susanna Lindbom, email [email protected]

Both can be reached by phone via switchboard number 08-681 91 00

We work based on competence, and the recruitment process will include selection questions, possible tests, interviews, and reference checks. For you to receive the fairest and most accurate assessment possible, it is essential that you provide the year and month for each employment and a brief description of the tasks in your CV.

If you have protected personal information, we ask you to contact the HR partner in this recruitment.

We are centrally located in modern premises where you can choose your place based on your tasks. Tillväxtverket strives for a working method where digital and technical solutions facilitate daily work. Here you can read about the employment conditions and benefits we offer.

Tillväxtverket wants to utilize the qualities that a balanced gender distribution and ethnic and cultural diversity bring to the organization. We strive for a work environment where every employee is given the opportunity to combine professional and private life for balance in life.

Welcome with your application to create your and Sweden's future!

In this recruitment, Tillväxtverket has already taken a position on desirable recruitment channels and marketing. We kindly but firmly decline calls from advertising brokers or salespeople.