Commercial Excellence Specialist

Do you thrive when given the chance to help develop a business and commercial organization on a Nordic basis? Are you skilled at structuring, organizing, and seeing commercial opportunities from a holistic perspective? Then the role of Commercial Excellence Specialist is for you! In this role, you will act as the spider in the web, connecting strategic commercial initiatives and packaging them for our markets. You will use your analytical skills to stay one step ahead and ensure that market-leading PostNord TPL continues to be the obvious choice for our customers. As a Commercial Excellence Specialist, you will be based at our beautiful headquarters in Solna and report to the Central Business Development Manager. We apply hybrid work in the form that you will spend the majority of your time in the office but can work from home 1-2 days a week.

You, us, and the job

In the role of Commercial Excellence Specialist, you will strengthen and develop our commercial teams to grow in the market – by providing tools, insights, and a structure that drives performance in the areas of CRM, market analysis, customer insights, and sales support. In this role, you will have several responsibilities, including acting as a super-user for our CRM system, coordinating the annual customer survey (KVI), driving the development of sales tools, and producing materials for various industry events. You will have the opportunity to work with some of the industry's sharpest talents, and with the right attitude, there are good development opportunities within the entire PostNord group. As a Commercial Excellence Specialist, you will operate at the interface where data and best practices are translated into concrete actions!

What you will do

• Act as a super-user for Salesforce, where you will create dashboards and reports, ensure data quality, onboarding, and act as a requirements setter during system changes.
• Market analysis: Create an easy-to-read “market tracker” for key segments and produce monthly and quarterly analyses for the regions.
• Lead the customer survey (KVI): Design and conduct the annual survey, where you will manage various tools, segment, analyze results, and create reports for insights at different levels.
• Insights for commercial development: Be responsible for and update pitch materials, tender documents, templates for contracts and offers, win/loss analyses, and ensure a stringent fact base in a shared knowledge library.
• Project management of external marketing activities: Project manage messaging, booths, lead handling, CRM follow-up, and ROI reporting.
• Go-to-market support: Package concepts and solutions for regional teams to have a structured and unified message.
• Commercial structure & operational support: Provide support in planning sales conferences, quarterly reviews, and pipeline/forecast.

Who you are

• Analytical: You are motivated by understanding and thereby improving your environment.
• Structured and proactive: You work methodically with a clear goal in mind and can quickly identify the root cause of problems that arise.
• Goal-oriented and driven: It’s not just about checking off your to-do’s; how you actually get there and what you learn along the way is equally important.
• A true team player: To make a real difference, others need to be involved and on board.
• Communicative: To ensure that everyone understands what needs to be done, you always have a pedagogical intention in your communication.

What you bring

• University or college degree in management, engineering, economics, technology, or equivalent.
• About 2 - 3 years of experience in commercial roles (commercial excellence/operations) with high demands on your analytical skills.
• Practical experience working with and creating reports from CRM tools; Salesforce is a plus, but equivalent tools are also of interest.
• Good knowledge of PowerPoint and Excel is vital.
• Previous experience with survey or questionnaire tools related to, e.g., market analysis is a plus.
• Previous experience in supply chain, logistics, e-commerce, or retail is highly meritorious but not a requirement.

What we offer at PostNord TPL

• A role with a clear impact on how our commercial teams perform in the Nordics – at the region's leading 3PL provider with resources to invest in digitization and automation.
• Proximity to senior leaders and ownership of central commercial tools means you are highly involved in shaping our go-to-market strategies.
• Become part of a values-driven culture.

What are you waiting for? Welcome with your application! In the selection process, we apply both selection questions and psychological tests if needed. The position is a permanent employment with a start date to be agreed upon. If you have any questions about the position, contact Casper von Sivers – Talent Acquisition Specialist/Headhunter at [email protected] (mailto:[email protected])

We look forward to hearing from you!

For union contact persons, see: http://www.postnord.com/fackliga (http://www.postnord.com/fackliga)

PostNord TPL AB is the market-leading third-party logistics provider in Sweden and the Nordic region. We are located in Norrköping, Gothenburg, Helsingborg, Jönköping, and Ljungby in Sweden, Köge in Denmark, as well as Turku, Helsinki, and Lahti in Finland.

We offer innovative and cost-effective logistics solutions that range from producer to consumer. Our customers range from small e-commerce companies to large global players.

Regardless of the customer's size and conditions, our driving force is always to deliver a logistics solution that increases the customer's competitiveness and enables growth.