Vacant job

Do you have good knowledge of LOU, renewed competition procurement, and call-offs? Do you also have post-secondary education in economics, procurement, or purchasing? Then this position may be suitable for you, warmly welcome with your application!

About the assignment

We are looking for a customer support employee/purchasing support for our client in Stockholm. The position is a consulting assignment via Bemannia starting in February 2025 and lasting until September 2025. The working hours can be discussed and are either 100% or 50%. The working hours are 8 - 16:45 Monday to Thursday and 8 - 15 on Fridays. You will work at the client's office on Hornsgatan in Stockholm. There is some opportunity for remote work.

Your tasks

In this position, you will work as the purchasing support and customer support employee for the category group. You will assist customers in connection with call-offs from offers of framework agreements and services. You will work actively with existing customers but also try to find new potential customers. Purchasing support receives inquiries and guides customers on how they can call off from framework agreements. The purchasing support also helps the customer with contract interpretation, terms, or other questions related to purchasing decisions. The position includes 10 hours/week scheduled first-line support. Together with other customer support, you will answer questions via phone and/or email from customers. Examples of your tasks:

• Participate in the work of gathering customer insights through customer meetings, activities, surveys, and document and communicate to your own organization
• Analyze the customer's synergies in relation to our offers
• Package offers in terms of customer benefits
• Participate in the category group's work
• Continuously be responsible for knowledge exchange within and across category group boundaries based on your competence and experiences
• Provide active support during FKU and other call-offs
• Support in contract interpretations
• Match the customer's needs with framework agreements
• Establish and manage call-off guidance in collaboration with purchasers

Your qualifications

• Post-secondary education with a focus on economics, alternatively in procurement or purchasing
• Your work experience can come from the supplier market or the ordering side
• Experience of direct customer contact from e.g. retail, restaurant, or similar marketplace
• Experience of qualified business analyses
• Good knowledge of LOU

We are looking for someone with good communication and relationship-building skills. You can work independently, plan and organize your work, are creative, and have the ability to think strategically. You have a customer-oriented, flexible, and solution-focused approach. You have an interest in continuous improvement and development. Perhaps you have previously worked as a Key Account Manager, customer manager, or product specialist.

What we offer you

As a consultant at Bemannia, we offer you close contact with your consultant manager and an opportunity for more assignments through us. With us, you will develop in educational workplaces and feel that your competence is put to good use.

About the application

Apply for the position by clicking on apply below. Please upload your CV in Word format and in Swedish. Selection and interviews are ongoing, and the position may be filled before the application deadline, January 17.

We do not accept applications via email, but if you have specific questions regarding the position, these will be answered by the responsible recruiter, Annelie Hammarborg [email protected]

For general inquiries regarding your application or our recruitment process, you can reach us during office hours at 072 169 30 00

Bemannia is a publicly traded and Swedish-owned staffing and recruitment company that provides competent and qualified personnel through leasing, recruitment, and personnel contracts within Organization & Leadership, PR & Information, Marketing & Sales, Economics, Law, HR & Personnel, Real Estate & Technology, IT & Data, and Office & Administration. Bemannia has framework agreements with most of Sweden's authorities and municipalities, their administrations, and companies. Bemannia is a member of the Competence Companies and is an authorized Staffing and Recruitment Company and has collective agreements with Unionen, Akademikerna, SEKO, and LO and the Hotel and Restaurant Employees' Union. Bemannia is certified according to SS-EN ISO 9001:2015, Management System for Quality, SS-EN ISO 14001:2015, Environmental Management System – requirements and guidance, SS-ISO 45001:2018, Management System for Occupational Health and Safety, and SS-ISO/IEC 27001:2013 Management System for Information Security.

The management of the company has been active in the industry for 40 years.