Are you the one we are looking for?

Are you a service-oriented and responsible person who enjoys working independently at night? Do you want to be part of a dynamic and welcoming environment at one of Sweden's northernmost ski resorts, where quality and guest satisfaction are the focus? Then we have the job for you! As a night receptionist, you are the hotel's face during the night hours. You are responsible for check-ins and check-outs, handling guest inquiries, and ensuring that our guests receive a first-class experience and service.

We are looking for someone who wants to work as a night receptionist and together with us make an extra effort to create a wonderful experience for our guests in the beautiful and magnificent area around Björkliden and Riksgränsen. As a night receptionist, you will work seven nights from 10:00 PM to 7:15 AM, followed by seven days off. Plenty of time to explore the mountains!

Welcome to welcome!

What is the Northern Lights season?

Our Northern Lights season starts at the end of September and lasts until our winter season in February, when you have the best chance of experiencing the dancing Northern Lights over the mountains. To make the season possible, our preparations begin even before that, which means that some of our seasonal positions may start earlier.

We are now looking for:

1–2 receptionists starting in October/November

About the job

Our receptionists are our guests' safety and work with classic reception tasks such as check-in and check-out, switchboard, email, bookings, guest information, and cash handling. You will work at the heart of the hotel, so an important part of your job will be to ensure that information and collaboration work between our departments. Since we are at a mountain facility, flexibility is required, and you should be able to answer all kinds of questions from guests, but you will learn that on the job. Night receptionists also have some cleaning routines, control rounds, and preparations for the coming day in addition to regular reception duties.

Your profile

We are looking for someone who is communicative, meticulous, and structured, and who enjoys working at night. You like customer contact and are used to meeting customers and guests; your most important quality is a strong service mindset. It is natural for you to maintain a high level of service and good hospitality. You solve problems with the customer in focus, take initiative, and can work independently. You handle large amounts of information, so it is important that you can absorb and sort it to convey relevant information and ensure the best for the customer.

You should be able to express yourself fluently in both spoken and written Swedish and English. Additional languages are a plus.

Previous experience as a night receptionist/receptionist is an advantage, but other service professions are also welcome. If you have previously worked with the booking system Picasso or another booking system, that is a clear advantage.

About us

Lapland Resorts AB – the hub of tourism and ski resort operations in Northern Sweden. We are a hotel chain focused on nature and ski tourism as well as conferences and events. Our goal is to provide our guests with a complete experience with the best service, the best accommodation, and exciting events. Our facilities are natural gathering points for mountain hikers, fishermen, and skiers. In addition to hotels, our guests can choose to stay in cabins or at our campsite.

Read more at laplandresorts.se

Employment form:

Seasonal employment, with a chance of extension.

Scope:

80-100 %

Location:

Björkliden

Start date:

By agreement

Accommodation:

Staff accommodation is available

Application deadline:

We are recruiting continuously – do not wait with your application

Our application process is digitally advanced and allows you to apply directly from your mobile in just a few minutes without a CV or cover letter. Instead, you will answer a few questions about your experience and skills and make a short video presentation. We use the latest technology to offer a fair assessment of all candidates.

We will contact you via email as the process continues, so keep an eye on your email and spam folder so you don’t miss important information from us.