Group Manager in Workplace Services

Are you an inspiring and attentive leader who is passionate about developing your team and exceeding customer expectations? We are looking for someone with a natural ability to lead and motivate others. If this sounds like an exciting opportunity, the role of Group Manager could be for you!

Who are we?

At Coor, you will be part of a dynamic company that constantly strives to improve work environments and workplaces for our customers. We value collaboration, responsibility, and innovation. As a Group Manager in Workplace Services, you play a key role in creating a better workplace for both colleagues and customers. Through your leadership and passion for star-class service, you contribute to delivering efficient and quality-assured workplace services that make a difference every day.

We are responsive to your needs

We understand that life looks different for everyone and therefore want to enable you to create a balance that works for you. The role is primarily on-site, but we offer some flexibility regarding the possibility to adjust working hours, work from home when needed, and discuss the employment rate if you wish for something lower than full-time. With us, it should feel easy to combine work and everyday life.

What will you be working on?

As a Group Manager, you have a key role in our FM service delivery, which includes several receptions with a team of receptionists and caretakers. You develop strategies, plan, and lead the daily operations to ensure high quality and efficiency. Your role is partly operational, meaning that you will also work as a receptionist when needed and have overall responsibility for personnel, delivery, customer, and finances.

You inspire and motivate your team to achieve set goals. We value clear communication and strong collaboration within the team. You encourage open dialogue and participation, creating a work environment where everyone feels heard and valued.

Your leadership is secure, solution-oriented, and proactive, where you actively seek practical solutions to challenges before they arise. By being present and available for your team, you create security and clarity. Together with your team, you create a work environment where innovation and quality are at the center.

Examples of tasks included in your role as Group Manager

• Analyze and optimize work processes for increased efficiency and quality
• Lead and coordinate daily operations to ensure smooth operations
• Train and develop employees and conduct regular performance reviews and follow-ups
• Ensure cost-effectiveness and manage financial and accounting work
• Maintain and develop good customer relationships through business-like dialogue and ongoing follow-ups
• Drive improvement and development work, both internally and towards customers
• Coordinate and collaborate with colleagues and employees to create a positive work environment
• Identify and implement practical solutions to challenges before they arise
• Be present and available to support the team in their daily work

Who are you?

We are looking for an experienced leader who has a strong drive and is positive and service-oriented. You have an excellent ability to build relationships both internally and externally and know how to create a pleasant and welcoming atmosphere. You are organized and structured with good strategic skills. You see challenges as opportunities and are responsive and secure. You are used to working in a fast-paced environment and are both flexible and adaptable. Your commitment and ability to collaborate and work in teams are influential and inspire others.

We are looking for someone who has:

• Several years of leadership experience with overall responsibility for finances, personnel, and delivery.
• Experience working with the Office Suite
• Good knowledge of both spoken and written Swedish and English
• Driver's license (B)
• Experience in leadership within reception or other service professions is an advantage

We offer secure and safe working conditions

• A warm and welcoming work culture
• Salary according to collective agreement
• Introduction for all new employees to give you a good start in your work
• Wellness benefits to promote a balance in life
• Benefits such as pension agreements, insurance, and parental salary.
• Opportunities for development within a large and growing company
• Ongoing skills development with training and courses

About the position

• Employment type: Permanent employment
• Employment rate: 100%
• Working hours: Monday-Friday 08:00-17:00
• Start date: As agreed.
• Probationary period: 6 months

To ensure a fair and accurate recruitment process, we use personality tests and also conduct background checks on all our staff upon hiring.

Other information

We process applications continuously, and the position may be filled before the application deadline. To comply with GDPR, we only accept applications via our advertisement.

Welcome with your application!

All sales from advertisement sellers and recruitment companies in connection with this recruitment process are kindly declined.

At Coor, we meet each other with curiosity and warmth. With us, people with different personalities, backgrounds, and talents work together. Coor is service; we take care of our customers' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common mission is to create the best work environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together we create value by executing, leading, and streamlining our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in the Nordics in Facility Management.