Customer Service Representative at Filmstaden

Academic Work Sweden AB

Stockholms län, Stockholm

Previous experience is desired

31 days left
to apply for the job

About the Position

Filmstaden strives for every guest to love going to the movies, and with your help, guests can have an even better experience. We are now looking for engaged students for the role of customer service and reception at Filmstaden's fine premises in Råsunda. You will be part of a student pool with nine other students working together at Filmstaden.

This part-time position is primarily intended for work during weekdays, 2–3 days a week. If needed and vacancies arise, there may also be opportunities to work on weekends.

Working Hours: Weekdays 09 - 17:15

You Offer

  • The opportunity to work more during Christmas and summer
  • A fun and rewarding part-time job
  • Scheduling through Academic Work's staffing service.

Job Responsibilities

  • Handle phone calls and emails for bookings and inquiries.
  • Welcome guests at the reception.
  • Respond to chat inquiries about ticket purchases and refunds, among other things.

We Are Looking For You Who

  • Is studying at a university or college at least 50%
  • Has at least 1.5 - 2 years left of your studies
  • Can work two weekdays a week
  • Has excellent knowledge of Swedish and English in both spoken and written form
  • Has previous experience in service roles

It is an advantage if you have:

  • Previously worked as a customer service representative or receptionist
  • Are studying a master's program

To Succeed in the Role, You Have the Following Personal Qualities:

  • Communicative
  • Service-oriented
  • Flexible
  • Structured

Our Recruitment Process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will take down the ad when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

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