Join Tre as a Customer Representative!

Hi3G Access AB

20 days left
to apply for the job

Are you our next star?

We are now ready to welcome you who want to deliver world-class service to our nearly 2.7 million customers at Tre!

You are important to us!

As a Customer Representative in Customer Service, you play a crucial role. You are the ear to the ground and ensure that our customers' voices are heard. In your role, you are responsible for helping both private and business customers by primarily answering incoming calls, but also handling inquiries via email and chat.

Together with your engaged team, you take ownership of our customers' cases and strive to find the best solutions in every situation. By offering top-class service and a pleasant, professional approach, you create a positive experience for our customers. Additionally, you will have the opportunity to deepen your knowledge in upselling and develop in a role where no day is like the other.

We offer you

  • A role at one of Sweden's best workplaces according to Great Place to Work 2025! We are an employer who wants to contribute to women choosing and staying in the tech industry, and we are proud partners of Women in Tech and Tjejer Kodar.
  • A permanent full-time position with a fixed base salary, commission, and monthly bonus.
  • Continuous training and development, the position begins with personalized onboarding training.
  • A unique training in the communication methodology CXP, Customer Excellence Program.
  • A corporate culture we are very proud of!

More about you

We are looking for someone who wants to help create simplicity in our customers' everyday lives and strengthen Tre as a brand. You love helping people, have a natural engagement, are curious, and always do your best to reach your goals. The service mindset is in your DNA, and we believe you are a true buddy who enjoys solving problems, learning new things, and finds challenges fun.

Some practical information

  • You need to be over 18 years old and able to speak and write fluently in Swedish and English.
  • The position is full-time with a start date in February or March.
  • We work from our beautiful 3house in the Globen area, Stockholm, during customer service hours: Mon - Fri 08:00 – 18:00, and you will be scheduled based on staffing needs.

Welcome with your application!

Does this sound like something for you? We are so happy! You can apply easily, quickly, and smoothly without a CV or cover letter by answering the selection questions in this ad. As diligent as we are, we work continuously with our recruitment process - so do not hesitate to show your interest as soon as you have the opportunity! We use tests to ensure objective assessments during the selection process.

We conduct a background check on our final candidates, and you will receive more information about this during the recruitment process. Click here to read more about background checks.

Warm welcome to us at Tre!

We are driven by constantly trying to do things better, in new and different ways. We see ourselves as a crucial part of Sweden's societal structure, as we know that reliable connectivity is an essential cornerstone in today's digital world.

Tre was born as a challenger and is an organization in constant motion. We strive to be at the forefront of everything we do. We are convinced that it is the people and culture at Tre that are crucial for our development.

When you start your journey at Tre, there are endless opportunities to grow and develop with us.

WE THINK LIKE CHALLENGERS

In a changing world, we at Tre are curious and always open to new solutions. At Tre, we adapt the way forward as we try and learn what works best.

WE WORK LIKE CHAMPIONS

At Tre, we always do our best. We take ownership of our tasks, set clear goals, and focus on what brings the most benefit to the business.

WE ACT LIKE BUDDIES

At Tre, we are good colleagues. We collaborate with each other across teams and functions, we bounce ideas, give and receive feedback.

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