Vacant job

Are you keen on understanding needs, motivated by creating results, and interested in seeing satisfied customers solve business needs with ArcGIS? Do you want to help our customers develop their business and gain returns on their investments in GIS and geographic data? We are looking for a strategic advisor to join our Strategic Customer Development team.

You will be part of a team of engaged colleagues who ensure that our strategic customers receive the support they need to use the products we deliver in the best possible way. If you have a strong commitment to the value created by geographic information, are good at seeing the big picture, and enjoy working attentively, goal-oriented, and clearly, we would love to hear from you!

We are looking for someone who is good at building relationships and cares about customer needs. You have previous experience working with geographic information and GIS, not just the technology but also developing and solving people's and organizations' needs. You feel comfortable moderating, guiding, and advising customers on workflows, technology choices, and training. You are engaging, have a good understanding of business, and thrive at the intersection of technology, business, and people. Familiarity with the ArcGIS platform is an advantage, but not a requirement.

As a strategic advisor, you will be part of a customer team where you are responsible for working closely with your customers and supporting them in developing their business through structured advisory work.

Typical responsibilities include:

• working at the intersection of business needs and technical capabilities, with a constant focus on customer benefit
• developing and implementing a strategy and action plan to ensure that the customer's work with geographic data and technology supports the organization's vision and goals
• understanding, prioritizing, and specifying the customer's needs related to the use of geographic services and products provided by Esri Sweden
• leading workshops, documenting, and presenting
• conducting activities such as mapping needs, processes, and competencies in collaboration with the customer
• coordinating with the customer team to ensure progress and oversight in our customer work

An exciting and developing position in a market-leading company with a forward-thinking and driven culture, characterized by a family-like atmosphere. We have exciting customers who not only challenge you professionally but also make a difference in society through geographic information technology. We are a group where everyone feels welcome and supported.

"Freedom with responsibility" is central to our corporate culture. In this position, you will have access to a large network both locally and globally and the opportunity to be part of a global organization that cares about sustainable development.

At Esri Sweden, we believe in investing in our employees and give you the opportunity to grow and develop in your career. Submit your application and become part of an organization where every employee matters!

The position is a full-time permanent employment. We apply a probationary period. Selection is ongoing, and the last application date is 2025-01-31. Start date according to agreement.

If you have questions about the position, contact Annika Hermodsson, team leader Strategic Customer Development, at 076-760 98 36.