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- Case Handler for the Management Support Unit
Case Handler for the Management Support Unit
Borlänge kommunDalarnas län, Borlänge
23 days left
to apply for the job
The Management Support Unit is a special unit responsible for the operation and management of processes within the education administration.
The unit's mission is to provide management support for the entire administration, e.g., responsibility for the operation of the administration's processes (legally mandated), internal/external audits, case management, and management support to the head of administration and heads of operations for preschool, primary school, and high school.
Currently, there are 11 investigators, developers, and case handlers working within the unit.
The shared value base of Borlänge municipality is an important tool in the unit's work, and we continuously strive to live up to it and what it means in our daily work:
- I am here for the residents of Borlänge
- I like challenges
- I meet every person with openness
JOB RESPONSIBILITIES
As a case handler within the unit, you will provide administrative management support to the entire administration. You will primarily work with placements (children in preschool/after-school care) related to the operations and contact both internal and external contacts.
As a case handler, you will also have tasks such as case preparation, compiling statistics, and producing analyses.
QUALIFICATIONS
You have a university degree in economics/administration or another relevant education deemed suitable by the employer. You have good knowledge of system management, particularly with relevance to case handling within educational activities. You have experience working with statistics, analysis, and development work.
You have excellent communication skills and convey information clearly and simply. Very good Swedish, both spoken and written, is a requirement.
It is advantageous if you have experience working with Office 365, Optiplan, Tieto, Edlevo, or Procapita. It is also advantageous if you have experience in case handling regarding the placement of children/students.
As a person, we are looking for someone who has good collaboration skills, develops effective and feasible solutions, and quickly absorbs new knowledge and applies their experience flexibly. We want you to meet others with a positive attitude, strive to establish credibility and trust, and be enthusiastic and positive even in tough situations. We want you to have engagement and feel responsible for working for the best interests of the residents of Borlänge. You are used to setting goals, are quality-conscious, flexible, and drive new initiatives within and outside the framework of your work. You work solution-focused and can see opportunities when faced with new challenges and are driven by a desire to continuously work for the development of the operations in collaboration with colleagues.
Selection and interviews may occur continuously during the application period, so please submit your application today.
OTHER
In connection with the interview, you as a candidate must present proof of citizenship in Sweden/EU/EES or a valid work residence permit.
To ensure the quality of the recruitment process in Borlänge municipality and to facilitate good communication with our applicants, we ask you to submit your application via the link digitally and not in any other way.
Welcome with your application!
AD SALES AND CANDIDATE RECRUITMENT COMPANIES ARE KINDLY AND FIRMLY REQUESTED TO REFRAIN!
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