Vacant job

Do you want to develop in administration and customer service? Now is your chance to start your career at Telia in Luleå!

About the position

This is a full-time consulting assignment. You will be employed by Bravura and work as a consultant at Telia.

The assignment period will be a mutual trial period where you as a consultant have the same security as an employee. For those new to the job market, consulting assignments are a great way to test different roles, make connections, and build a competitive CV.

About the company

Telia Company is a leading company in IT and telecommunications that helps both individuals and businesses communicate smoothly, efficiently, and sustainably. With a strong presence in seven countries and around 21,000 employees – of which about 4,700 are in Sweden – Telia offers connectivity in some of the world's best networks.

Sweden has a top-class broadband infrastructure, and right now Telia is modernizing its mobile network with improved 4G and expansion of 5G. By driving digitalization and investing in future technology, Telia contributes to a more connected and sustainable society.

Digitalization creates new opportunities to communicate and share information – regardless of time and place. Telia provides the digital foundation that enables businesses, communities, and people to meet and develop.

Welcome to Telia – for better networks and better experiences!

Job responsibilities

In this role, you will be responsible for managing and registering customer orders in several systems. You will administer a variety of consumer orders and ensure that all information is registered correctly. You will also handle errors and discrepancies, aiming to resolve these issues and keep both customers and colleagues updated.

The work also involves regular contact with colleagues, and you will be part of a team that collaborates to find effective solutions and ensure positive customer experiences.

At the beginning of your employment, you will receive comprehensive introduction and training to feel secure in your new role. You will also receive continuous support and feedback from both your immediate manager at Telia and Bravura, to help you grow and broaden your skills over time.

• Administer orders, errors, and discrepancies

• Support regarding issues via phone and chat

• Collaboration with colleagues

Education, experience, and personal qualities

• Completed high school education

• You speak and write fluently in Swedish and English

• Experience in administration/customer service is an advantage

In the role of order administrator, it is important that you are engaged and strive to deliver high service and satisfied customers. You have good communication skills, both verbally and in writing, as you will handle many different points of contact. The role requires you to be self-driven, take initiative, and have the ability to adapt to changing situations and tasks.

You will work in a team where collaboration and mutual support are central, and therefore we see that you are a team player who enjoys collaborating and contributing to the group's common goals.

Other information

Start: September 8 Location: Luleå Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will take down the ad when enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please contact our support:

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we are conducting ongoing selection.

Welcome with your application!

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