Vacant job

Work as an Insurance Investigator at the Swedish Social Insurance Agency

Every year, the Swedish Social Insurance Agency makes 24 million decisions that affect people's lives and society as a whole. We pay out approximately 250 billion SEK each year. It is everyone's tax money that we manage. It is a great responsibility. That's why we delve into each case, follow laws and regulations, inform and guide, care, and show compassion. It's a job for those who want to be involved and take responsibility. Welcome to the Swedish Social Insurance Agency.

This is the position for you if you want to work on investigating and making decisions regarding sickness benefits for people across the country. We value commitment and job satisfaction and see you as our most important resource. We offer a secure and long-term workplace that follows the state's values. With us, it's a high pace and constant development that applies.

Right decisions at the right time

As an insurance investigator, you are responsible for handling applications and making decisions in accordance with legislation. You work based on clearly defined goals where you conduct brief investigations, calculations, and payments. When necessary, you contact applicants, employers, or healthcare providers to gather information. You document continuously in the cases.

You will handle many applications every day and follow a clear process supported by guidelines. You are self-reliant and actively seek information to progress the cases. Making legally secure decisions is important – this means that we investigate and decide in accordance with legislation and treat everyone equally. You handle confidential information and need to have good judgment and be aware of security. You also need to be able to communicate and interact well with people.

You become part of a unit that works together in a fast-paced environment towards common goals. You regularly discuss the unit's progress and adapt based on the organization's goals and missions. Together, you create efficient work methods, and you plan your workday independently to manage the tasks that occur during a workday. As a new employee, you will receive an introductory training and support from your immediate manager, mentor, and specialists.

Apply now if you want an important job with responsibility where you make a difference for society.

We are looking for someone who

• has a university degree or equivalent qualifications and experiences
• has excellent teamwork skills and experience working in teams to achieve common goals
• communicates clearly and structured, both in writing and verbally
• is stable and can build trust with individuals and partners
• takes initiative and responsibility for high-quality results
• has a systematic work approach with a good ability to prioritize work efficiently
• can understand and analyze complex issues

It is advantageous if you have experience in investigative work and decision-making that has affected individuals, preferably at an authority, as well as experience working towards goals and results, working closely with customers to deliver good and efficient service, and good computer skills and experience working with multiple digital tools simultaneously.

We place great emphasis on your personal qualities.

Additional Information

Multiple positions, permanent, full-time, with entry by agreement. Probationary employment may be applicable. The Swedish Social Insurance Agency may conduct certain financial checks before employment. In this recruitment, work psychological tests will be used as part of the selection process.

Want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (fk.se/jobbahososs)

Contact Persons

Manager: Annica Alatalo, tel 010-111 83 01 (for questions about the position). HR Specialist: Annika Chitaar, [email protected] (mailto:[email protected]) and tel. 010-113 10 42 (for questions about the recruitment process). Labor Union ST: Eva Taavo, tel. 010-112 63 76 Saco-S: Maria Wärdell, tel. 010-117 72 21 Seko: Eliza Grundström, tel. 010-115 34 02.

Application

Welcome with your application by January 19, 2025. Please upload your degree certificates, grades, and certificates in connection with your application.

If you have protected personal data or no access to BankID, contact the HR Specialist named in the ad for assistance in submitting your application.

The Swedish Social Insurance Agency actively works to be an authority free from discrimination.