Vacant job

We are a first-generation family business operating in car sales and service. Toveks Bil was founded in 1994 by Gregor Tovek, who remains the main owner. The group employs approximately 850 people and has an annual turnover of around 5 billion SEK. We have facilities in 18 locations, primarily in West Sweden, and are authorized dealers for Volkswagen, Audi, SEAT, Skoda, Volkswagen Commercial Vehicles, and Scania.

We operate through three different companies under one common brand – Toveks Bil.

Operations Manager Europcar Motala

Do you want to drive and develop Europcar's operations in Motala?

Do you thrive on taking responsibility, building strong customer relationships, and ensuring smooth daily operations? Are you service-oriented, business-minded, and do you enjoy a varied workday combining customer contact, administration, and practical tasks? Then you might be the person we are looking for.

About the role

As the Operations Manager for Europcar in Motala, you are responsible for the daily operations of the station and serve as Europcar's face in the local area. You work independently with support from colleagues within both Europcar and Toveks Bil.

The role is broad and varied, with a strong focus on customer service, sales, administration, planning, and vehicle logistics. You are responsible for ensuring our customers receive a first-class experience while the station is run efficiently and professionally.

Key responsibilities include, but are not limited to:

• Managing the daily operations of the station.
• Handling bookings, customer inquiries, and rental agreements.
• Providing service to both private and corporate customers.
• Working on sales and upselling Europcar services.
• Planning and coordinating the vehicle fleet according to business needs.
• Coordinating transport, workshop visits, and other vehicle logistics.
• Monitoring quality, customer satisfaction, and business results.
• Ensuring vehicles are clean, well-maintained, and ready for rental.
• Performing washing, basic vehicle maintenance, and preparing vehicles for handover.
• Delivering and picking up vehicles as needed.
• Handling other administrative tasks relevant to the business.

Who are you?

We are looking for someone who enjoys taking responsibility and is motivated by developing both the business and customer relationships. You are structured, solution-oriented, and able to prioritize even when the pace is fast.

You enjoy working independently while valuing collaboration and good communication with colleagues and customers.

We believe you:

• Have experience in service, sales, or administration.
• Enjoy taking initiative and working independently.
• Are service-oriented and business-minded.
• Have strong organizational and planning skills.
• Are communicative and skilled at building relationships.
• Are flexible, unpretentious, and helpful.
• Enjoy a varied workday involving customer meetings, administration, and practical work.

Experience from car rental, the automotive industry, logistics, or transport operations is a plus.

You have good proficiency in Swedish and English, both spoken and written. Computer literacy and a valid Class B driver's license are required.

Key requirements for the role

• High level of service awareness and customer focus.
• Ability to work independently and take responsibility.
• Strong administrative and organizational skills.
• Business-minded and solution-oriented approach.
• Ability to plan and coordinate operations.
• Good teamwork skills and a relationship-building approach.
• Positive attitude towards both administrative and practical tasks.

About the company

We are a family business with a motto – All the way! We see our employees as our success factor, and here you will develop and be challenged in your professional role. You will have a healthy company and strong brands behind you, along with competent colleagues to work side by side with. We are a large yet simple, uncomplicated, and family-oriented organization where decision-making is close at hand. Our operations are heavily influenced and guided by our extremely strong brands, all of which are market leaders in their segments. Good traits for thriving here include positivity, initiative, common sense, and a desire to be part of the winning team.