Vacant job

University of Borås offers more than just a job – here you influence and contribute to development. We want you to feel good both at and outside of work. Therefore, we offer, among other things, flexible working hours, a generous holiday agreement, and favorable conditions for parental leave. There is also the opportunity for competence development through international exchanges with other universities and organizations. With our central location, you are close to the city's amenities and have good commuting options.

Welcome to our IT Department – part of the University's Business Support. We are now looking for you who are curious, interested in technology, and want to be part of launching and developing the University's new service center, opening in 2027.

Your responsibilities

Here, you will staff and develop our IT support and our upcoming Service Center. The role also includes being the functional manager for IT support. As the functional manager, you lead the daily work while remaining an active colleague in the team. In your role as a support technician, you work daily with user support and IT assistance.

You will:

• lead and distribute daily work
• drive the development of methods and processes within the area
• work on continuous improvement of routines and processes to support a functioning service
• take responsibility for developing the support operations by proposing and implementing improvements
• document, update/maintain, and publish support documentation
• staff our IT support and receive, resolve, prioritize, and drive support cases.

Your qualifications

The position requires a bachelor's degree in the field or other post-secondary education in the field. Education can be replaced by long and substantial work experience that the employer deems relevant for the position. Furthermore, good knowledge of Swedish and English, both spoken and written, is required. You must have documented experience as a team leader, supervisor, functional manager, or another leadership position deemed relevant for the tasks. Additionally, you should have good knowledge of technology relevant to the tasks.

Great importance will be attached to personal suitability. You need to have the ability to create structure and clarity in the work and ensure a uniform way of working in the team. You are service-oriented with good communication skills and can work both independently and collaboratively.

Merits:

• Experience of working in IT
• Experience of working in case management systems
• Experience and knowledge of support in Microsoft 365

Your employment

Type of employment: Permanent. A six-month probationary period may apply.

Scope: 100%

Start date: As soon as possible.

Location: Borås.

Reference number: PA2026/94

How to apply

We welcome your complete application, including the reference number and attachments, via our recruitment system by July 31st.

Apply here (https://www.hb.se/om-hogskolan/jobba-hos-oss/sa-har-soker-du-jobb-hos-oss/)

University of Borås encourages applications from people with diverse backgrounds, experiences, and perspectives as this enriches and strengthens our operations. We strive for a balanced gender distribution among employees and value diversity in the workplace.

Want to know more?

Interviews are planned to be held during August.

University of Borås is a government agency, which means you receive special benefits, generous holidays, and a favorable occupational pension.

View benefits (https://www.hb.se/om-hogskolan/jobba-hos-oss/formaner/)

About us (https://www.hb.se/om-hogskolan/jobba-hos-oss/)

Contact the persons below if you want to know more. During holiday periods, our availability may be somewhat limited.

The recruiting manager is Nicklas Hardman, mobile: 0708-174691, email: [email protected]

Union questions are answered by: Saco-S: Matilda Johansson, 033-435 40 00. OFR/S: reached via email: [email protected]. We decline all direct contact with staffing and recruitment agencies as well as sellers of recruitment advertisements.