Vacant job

The County Administrative Board of Skåne is a state authority at the regional level responsible for state administration in the county. We work to ensure that national goals are implemented in the county based on regional conditions. Within our assignments, we work with advisory services, permits and supervision, plans and strategies. We manage nature areas and distribute financial support. We collaborate with actors throughout the county.

We have approximately 600 employees and offices in Malmö and Kristianstad.

Description

The County Administrative Board is seeking at least one case officer for the Agricultural Animals Unit within the Rural Development Department. Your workplace will be at our office in Kristianstad. The position is a fixed-term contract until March 31, 2027. Start date as soon as possible according to agreement.

Today, 21 employees work in the unit. Together with the Companion Animals Unit, we conduct public control in accordance with the Animal Welfare Act. We handle a large number of cases per year and perform planned inspections as well as inspections following reports or applications. Some of our cases are also handled administratively from the office. Through information, we work to increase knowledge and awareness of animal husbandry, animal welfare, and current legislation among the county's animal keepers and other actors. In addition, the Agricultural Animals Unit works with pre-assessments of animal housing facilities.

Organizationally, you will belong to the unit's operational command center, the so-called "hub". The hub supports our entire animal welfare operations, which also includes the work carried out by the Companion Animals Unit.

Job Responsibilities

As a case officer in the operational command center, your tasks may include receiving complaints from the public via phone and email, handling certain complaint cases, processing billing matters, forwarding appeals to higher authorities, releasing public documents, and providing administrative support in cases within our animal welfare operations. The work may involve information about animal suffering.

The tasks are varied and have different levels of urgency. Some tasks need to be handled promptly and prioritized over others. Therefore, great flexibility is required to adapt to the daily influx of cases.

As an employee with us, you have three roles: employee, colleague, and practitioner. In the role of employee, you represent the authority; together with your colleagues, you contribute to the overall result; and as a practitioner, you create social benefit based on your subject matter expertise.

Qualifications

The County Administrative Board strives to have employees with different characteristics, prerequisites, and life experiences. It is the interplay between the differences and similarities of the employees that constitutes one of the County Administrative Board's success factors.

We are looking for you who have an academic degree that we consider relevant to the field. You have experience working with administrative tasks, case processing, or coordination, preferably from public sector operations. It is meritorious if you have experience working in digital systems for case management, registration, and document handling, as well as good knowledge of the Public Access to Information and Secrecy Act (OSL) and experience handling secrecy issues. Meritorious with experience in economics.

As a person, you have a professional attitude, are accustomed to working with order and structure, and have the ability to see the big picture. You have the ability to be flexible and thereby prioritize among your tasks to handle a varied influx where cases have different requirements for prompt handling. You are a good communicator and understand the importance of good customer service, and you find it easy to work both independently and together with others. You have a high sense of service and find it motivating to be helpful in the unit's animal welfare work and in contact with both animal keepers and the public.

As an employee at the County Administrative Board of Skåne, you have the ability to take initiative and actively seek responsibility for tasks. Our operations require that you can view issues from different perspectives to make the right decisions. Together with your colleagues, you work towards common goals, and it is therefore a prerequisite that you are good at both collaborating and communicating with others.

Security Classification

The County Administrative Board has an important coordinating role in the event of societal disruptions, and therefore we place high demands on our employees' security and secrecy awareness. Some of our positions are security classified and may also involve mobilization at the authority, which means that a security check must be conducted before a decision on employment is made. In some cases, Swedish citizenship is required in accordance with the Security Protection Act (2018:585).

Other

We ask you to apply for the position via the link in this advertisement to facilitate our handling of incoming applications and to ensure the quality of our selection process. Note that your application becomes a public document.

In our recruitment processes, we have chosen to remove the cover letter and the option to attach files. It is therefore of utmost importance that you are careful when filling out your application as it is assessed against a set competency profile and against other applicants.

Do you have protected personal data? Then contact the responsible HR Generalist Petronella Johansson, 010-224 12 84 who will help you register your application. Do not continue with your application here.

Before the recruitment process, we have taken a stance on recruitment channels and marketing. We therefore expressly decline contact with media sellers, recruitment sites, and similar.

Here you can find information on how the County Administrative Board of Skåne handles personal data.

Here you can find more information about the County Administrative Board of Skåne.