Vacant job

Are you looking for a varied role where sales, customer contact, and administration go hand in hand?

We are now looking for a new colleague for our office in Gothenburg. Here, you will work closely with our customers, helping them find the right water purification solutions and being an important part of our daily operations.

About Onlinefilter

Onlinefilter is a rapidly growing e-commerce company that helps individuals, businesses, and property owners across Sweden to obtain clean and safe water.

We offer everything from water analysis to complete water purification systems, guiding our customers every step of the way to the right solution.

We are part of the Bluewater Group, combining the security of a larger corporation with the speed and entrepreneurial spirit of a smaller company. Today, we are a small team, which means short decision-making paths, significant personal responsibility, and the opportunity to influence how we work.

About the Role

You will have daily contact with our customers via phone and email, helping them find the right products, following up on quotes, and ensuring that orders are handled from placement to delivery. Your tasks will include, but are not limited to:

• Answering phone calls and helping customers find the right products and solutions via phone and email
• Following up on quotes and customer inquiries
• Working in our systems for order, inventory, and customer management
• Processing and following up on incoming orders
• Contributing to the optimization of our routines and working methods

We actively work with AI tools such as ChatGPT and Claude. You do not need to be an expert, but we believe you are curious about how new technology can make work easier and more efficient.

Who are you?

For us, it is more important to find the right person than the right CV. If you have the right attitude, enjoy selling, and provide good service, we believe you will fit well into the role.

To thrive with us, we believe you:

• Are service and sales-oriented and enjoy helping customers
• Have good computer skills
• Are proactive and responsible
• Have an interest in sales and customer relations
• Want to learn about water purification
• Are curious about new digital tools and working methods
• Enjoy working in a small team with quick decision-making

Merits:

• Experience in sales and customer service
• Experience with Shopify, HubSpot, Ongoing, or similar systems

What we offer

• Full-time position based in Gothenburg
• Opportunity to work from home two days a week
• Internal training in water purification
• A varied role with significant personal responsibility
• Bonus opportunities when budget goals are met
• Since our parent company is located in Stockholm, travel there may occur a few times a year

Does this sound like something for you?

Send your application and tell us a little about yourself. We interview on an ongoing basis and look forward to hearing from you.