Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise.

For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center.

For our customers, this means we are a reliable supplier that can quickly match the right competence with the right need. In addition to our strong internal consulting organization, we also have an extended partner network, allowing us to offer even greater flexibility and breadth in delivery.

Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.

Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Do you want to take a central role in ensuring efficient and controlled IT changes in a complex operation? We are now looking for an experienced IT Change Manager for an exciting consulting assignment with one of our customers in Linköping. Here you will have the opportunity to work in a dynamic IT environment where structure, collaboration, and continuous improvements are in focus.

As a consultant at Eccera, you get a secure employment and gather valuable work experience on assignments with our customers. Your consulting manager supports your development as you continuously gain new experiences and knowledge. An excellent opportunity for career growth.

Your responsibilities

As an IT Change Manager, you are responsible for the daily management and coordination of the organization's change management process. You ensure that changes are carried out according to established processes, guidelines, and regulations while meeting the business's needs in an efficient manner.

In the role, you will among other things:

• Lead and coordinate daily work within IT Change Management
• Prioritize, distribute, and follow up on activities related to the change process
• Ensure compliance with processes, policies, and compliance requirements
• Handle and escalate deviations as needed
• Plan and support the execution of internal and external audits
• Lead the Change Advisory Board (CAB) and ensure that decided changes are implemented according to plan
• Identify areas for improvement and drive initiatives within process development and automation
• Support the business in matters related to change management, working methods, and processes
• Produce, analyze, and follow up on reports and relevant key performance indicators
• Collaborate closely with the business, process owners, and other stakeholders to develop and ensure an effective change process

Your profile

We are looking for you who are independent, driven, and have a strong ability to create structure in complex environments. You are accustomed to taking ownership of processes and find it easy to build trust and collaboration with various stakeholders.

You thrive in a coordinating role where you get to combine leadership, communication, and process development. At the same time, you have an analytical approach and a strong focus on quality, risk management, and continuous improvements.

Requirements

• Documented experience working as an IT Change Manager
• Experience leading and facilitating the Change Advisory Board (CAB)
• Experience with IT Change Management in large and complex IT environments
• Basic knowledge of ServiceNow
• Good communication skills and experience collaborating with several different stakeholders
• Self-directed working style with good leadership skills
• Good ability to plan, prioritize, and drive work forward
• Fluent in Swedish (written and spoken)

Merits

• Experience with IT Change Management in international or global organizations
• Experience with process improvements and automation initiatives

We place great importance on your personal qualities.

What we offer

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We value that our employees continue to develop. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your competence to the right assignment as you advance.