Vacant job

Moveco is growing and we are now looking for someone who wants to take responsibility for the customer experience throughout the entire customer journey.

We help homeowners take control of their electricity costs and future-proof their homes through solar panels, battery storage, EV charging, and smart energy solutions.

Our ambition is clear: to become Sweden's most driven company within green energy – not just the best for the customer, but also the best workplace in the industry.

We are proud that our customers' trust is also reflected in industry rankings:

⭐ Named one of Sweden's 10 best solar companies 🏆 Ranked among Sweden's best companies in inspections 📍 Top-ranked in Stockholm within solar energy

About the role

As a Customer Coordinator at Moveco, you are the customer's most important contact person after the deal is signed.

You are responsible for ensuring the customer feels informed, secure, and well taken care of throughout the entire process. You follow up, coordinate, solve problems, and ensure that the customer always knows what the next step is.

This is a role for you who loves customer contact and gets energy from creating structure, building relationships, and delivering a customer experience that exceeds expectations.

You will work with:

• Daily contact with customers via phone, email, and digital systems
• Ensuring customers receive quick feedback and clear information
• Handling incoming customer cases and support questions
• Coordinating projects together with salespeople, installers, and electricians
• Booking and planning customer installations
• Solving problems and handling changes in a professional manner
• Creating a customer experience that leads to recommendations and high ratings

We are looking for you who

• Have experience in customer service, customer success, sales, or project coordination
• Love customer contact and are good at building trust
• Are solution-oriented and thrive when the pace is high
• Are structured and can handle several parallel projects simultaneously
• Communicate professionally in both speech and writing
• Are driven by delivering service of the absolute highest class

It is an advantage if you have worked in an entrepreneurial company or in a growth environment, preferably within sales, technical customer service, project management, or from an installation industry.

Who are you?

👉 You are the person who always follows up.

👉 You dislike it when customers are left without answers, and you get energy from solving problems before they become big.

👉 You are confident on the phone, like people, and understand that the customer experience often determines how a company is perceived.

👉 When others see problems, you see solutions.

Why Moveco?

With us, you get the opportunity to influence directly and show what you are made of.

We are not a large organization where ideas get stuck in several layers. When you deliver, you get trust, responsibility, and the opportunity to grow.

For you who want to develop within customer experience, service, and project coordination while also wanting to be part of the green transition, Moveco is a place where you can truly take the next step.

We believe the right person can become a key player in our continued growth journey.

Do you have questions about the recruitment? Please contact: [email protected] (mailto:[email protected])