Vacant job

Customer Service Representative at Tavex in Gothenburg

Tavex Group is Northern Europe's leading player in the retail of precious metals. We operate in 13 countries and continue to expand. At Tavex AB in Sweden, we guarantee quality and have built trust for over 20 years. Our experience is evidenced by an AAA-rating from Dun & Bradstreet – a rating held by only 3% of companies in Sweden.

We are now looking for a dedicated colleague who wants to take the next step in their career with us!

If you are service-oriented, have a strong drive to achieve sales targets, and are a true team player – then you are the right person for this role!

Your responsibilities:

• Welcome customers in the store and inform them about our products such as investment gold, investment silver, and money transfers.
• Handle payments, issue receipts and invoices, and register transactions.
• Provide excellent customer service by answering questions about prices, campaigns, and investment options.
• Work continuously to prevent money laundering and participate in regular training on current laws and regulations.
• Perform administrative tasks related to sales.

Who we think you are:

• You have completed upper secondary education and are comfortable working with numbers.
• You speak and write fluent Swedish and English.
• You have good computer skills (Microsoft Office, Windows, and Teams).
• You are structured, responsible, and service-oriented.

Qualifications:

• Previous work experience in sales or finance is advantageous.

We offer:

• A pleasant workplace in central Gothenburg
• Flexible working hours
• A supportive and positive work environment where we value collaboration and job satisfaction
• Personal training and workshops for your professional development
• Fun and engaging team-building activities
• A wellness allowance of 5,000 SEK

The position begins with paid training with a mentor. During the training period, there will be several trips to Stockholm.

Application

Send your application (CV and cover letter) to [email protected] with the subject line “Customer Service Representative Gothenburg”. We process applications on an ongoing basis, so please submit your application as soon as possible.

In connection with the recruitment process, Tavex AB processes personal data in accordance with the General Data Protection Regulation (GDPR).