Vacant job

Temporary Course Administrator for Medborgarskolan Stockholm and Kulturama

Medborgarskolan is one of Sweden's largest players in adult education (folkbildning) and cultural activities. Our operations reach nearly a million participants every year through a wide range of courses and cultural activities that engage and inspire. We are a non-profit association that offers not only traditional adult education but also training within preschools, primary schools, upper secondary schools, vocational training, and corporate training. We focus strongly on developing both individual knowledge and civic engagement through learning and culture. Our goal is to provide learning methods that create meetings, development, and creativity in an environment characterized by high quality standards.

In the Stockholm region, we are responsible for a wide variety of operations ranging from courses in music, art, and languages to more vocational training.

We are now looking for a Course Administrator who wants to be part of our team within adult education and help ensure that our courses and training maintain the highest possible quality and provide our participants with the best possible experience. We offer courses under both the Medborgarskolan brand and the Kulturama brand, which is owned and managed by Medborgarskolan.

The position is a parental leave replacement (part-time at 80%) until December 2026, with good opportunities for extension.

Job Description

As one of the course administrators for adult education at Medborgarskolan Stockholm, you will play a central role in our operations. You will be a key contact point for both participants and staff, and your work will be crucial in creating a smooth and high-quality course administration. Your main responsibility is to ensure that our courses run according to plan, that participants receive the support they need, and that the program developers receive the administration required to run an efficient and developing operation.

The work involves close collaboration with other course administrators, program developers, and managers within adult education and cultural schools. You work through our case management system, provide ongoing support to both participants and staff, and administer courses and activities in our digital systems. In this role, you are a key person in contributing to an efficient and pleasant work environment.

Location: Hagagatan 23A near Odenplan. If necessary, working hours may also be located in the Kulturama House in Hammarby Sjöstad.

Responsibilities:

• Responsible for the administration and handling of courses in the case management system and course administrative systems.
• Provide ongoing support for course participants and staff, handle questions, and give practical help to ensure the course operations run smoothly without problems.
• Work closely with program developers and other course administrators to ensure that our training and courses are well-organized and follow the plan.
• Support and assist managers within adult education and cultural schools in various administrative and practical matters.
• Maintain contact with internal and external parties, ensuring that all links in the course operation function smoothly.
• Some practical tasks may be included, e.g., simple furnishing, mail handling, and copying.

Qualifications:

• Completed post-secondary education in administration, economics, or equivalent as assessed by the employer.
• At least two years of documented experience in administrative work within study associations, schools, cultural schools, or cultural administration.
• Experience working with case management systems and course administrative systems, preferably Gustav and Freshdesk.
• Excellent knowledge of Swedish in both speech and writing.

Personal Qualities:

We are looking for you who are passionate about adult education and culture and want to contribute to giving our participants a meaningful and inspiring learning experience. In the role of Course Administrator, you are often the first point of contact for our course participants, which places high demands on your customer service skills and your ability to be a good representative for Medborgarskolan. To thrive in the role, you need to be structured, solution-oriented, and have good collaboration skills. You will have significant individual responsibility and should feel comfortable making decisions independently. Since the work can sometimes be intense during certain periods, it is important that you are stress-resistant and flexible in your work approach. You are also accustomed to using digital systems and have a high degree of administrative competence.

Great emphasis will be placed on your personal qualities.

Other Information

80% replacement until December 2026 with good opportunities for extension.

Start date: As soon as possible.

Applications are only accepted digitally.

We kindly but firmly decline all direct contact from staffing and recruitment agencies as well as sellers of additional job advertisements.

We look forward to receiving your application!

Medborgarskolan is a study association with a wide range of courses, large music activities, and cooperation with associations and groups within many different subjects. The participants are of all ages and with different backgrounds and interests.