Vacant job

A job that truly counts! With us, you contribute to a well-functioning society for the public and businesses.

About the role

This vacancy is aimed at you if you are covered by a labor market policy measure.

As a case officer in enforcement, you primarily work with deciding on suitable measures to regulate debts. To prevent people from falling into severe debt, contact with customers, employers, and other authorities is an important part of your job. Your role is to be the neutral party that helps those who have not been paid and those who need to pay.

You investigate assets, make decisions on suitable enforcement measures of varying scope and complexity. This means you analyze and assess different types of documentation. You request supplements via phone, email, and letter in contact with various parties. Based on laws and regulations, you assess the documentation and make decisions. The cases you handle require legal certainty, speed, and efficiency while maintaining quality.

You will undergo internal training for the tasks included in the role, and there will also be supervisors who support you during the onboarding process. You will be part of a section that jointly is responsible for results, planning, and workload distribution.

Everyone working at the Swedish Enforcement Authority (Kronofogden) contributes to the fight against crime. Your duties include identifying and preventing attempts at criminality, as well as notifying other authorities of suspected crimes. As a case officer, you might, for example, alert other authorities if a person is receiving benefits on incorrect grounds. This can result in you helping to stop incorrect payments from the welfare system.

The location is Gothenburg.

About you

As an employee at the Swedish Enforcement Authority, you are expected to uphold our employee policy. You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the operations and help your colleagues succeed. You treat others with respect, kindness, listen actively, and show a positive attitude.

You work with a results-oriented approach, show drive, and work focused on what needs to be achieved. You are stable and trustworthy when meeting people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You have analytical skills, meaning you see connections and find the most effective solution. You adapt to circumstances and changes.

Your qualifications:

• Final grade from upper secondary education
• 6 months of current experience in administrative work within Enforcement at the Swedish Enforcement Authority
• Good ability to express yourself in speech and writing in Swedish

In accordance with Section 4 of the Employment Ordinance, we will, in addition to the requirements above, particularly consider that the applicant is covered by a labor market policy measure.

About us

The Swedish Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service, so they can make long-term and sustainable decisions. This requires knowledge, drive, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also developmental for you. When you go home from a day at work, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to know

The employment is fixed-term. The basis for this fixed-term employment is the Special Terms of Employment for Certain Government Positions (VASA) with the employment conditions of the VASA agreements. You will be employed as a case officer. The Swedish Enforcement Authority offers the possibility of remote work after agreement with the employer.

Working in the government sector means you follow the government's values. There are also specific requirements regarding judgment, security thinking, and adherence to current laws. We ask questions during interviews regarding any previous criminality and deficiencies in previous employment. For final candidates, these questions are also asked of reference persons. We also obtain information about debts registered with the Swedish Enforcement Authority, bankruptcy, and business bans. Information obtained is weighed in during the overall assessment of your suitability for the current position.

An employment with us may involve placement in a security class. A security investigation with register control according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our security-classed tasks, Swedish citizenship is required.

When you apply, you attach your CV. We do not use cover letters in our recruitment, so you should not attach one to your application.

Get to know us better by following us on LinkedIn and visiting our website.

Apply by 2026-06-18!

We collaborate with the Swedish Tax Agency in our recruitment, which means that the Swedish Tax Agency's HR department will handle your application.

The Swedish Enforcement Authority uses the government framework agreement for advertisement mediation. We therefore kindly decline calls from advertising agencies or salespersons.