Vacant job

When you choose Green Cargo, you choose a green employer. Here, you become significant, and every day you go to work, you make a contribution – to Swedish business, to the environment, and to future transport. Our employees are our company and our values; we have control, we dare, we care, and we deliver, permeating everything we do.

Do you want to work closely with customers, have a key role in daily operations, and at the same time contribute to sustainable rail transport? Then this might be the right role for you. We are now looking for a Customer Partner for our office in Hallsberg.

About the role

As a Customer Partner at Green Cargo, you work closely with our customers and are their primary contact for operational issues. Your role is central in ensuring a professional and trust-based customer dialogue, even when operations are affected by deviations or disruptions. You act as the link between the customer, operations, and internal functions, contributing to ensuring the customer's flow works as smoothly as possible. The work is based on-site at the office in Hallsberg and takes place in shifts, with both morning and afternoon shifts on weekdays and weekends. (Working hours vary; weekdays are between 06:15-13:40 and 13:30-20:45, and on weekends between 06:15-16:00 and 10:00-19:45.)

Responsibilities

In this role, you are responsible for the operational customer relationship and for ensuring that all communication with the customer is clear, fast, and correct. You handle ongoing customer cases related to transport, capacity, quality, and follow-up, and ensure that information about deviations, disruptions, and measures reaches the right recipient – both externally and internally.

An important part of the assignment is to own the process from contract to invoice. This means you ensure correct contract management, coordinate order placement, freight documents, contract administration, and if necessary, manual invoicing as well as handling invoice complaints. You also follow up on delivery precision and quality through reports and deviation data, and collaborate closely with internal functions to continuously find and work on various improvement initiatives.

Your profile

We are looking for you who thrive in an operational and customer-facing role where structure, responsibility, and collaboration are crucial. You are communicative, solution-oriented, and have the ability to handle several parallel issues in a sometimes fast-paced environment. Since the role involves daily contact with both internal and external parties, you need to be able to communicate in English in addition to Swedish, both verbally and in writing. Additional language skills are meritorious, especially German. You appreciate working in shifts and see the value of being available when operations are ongoing – also on weekends.

What we can offer you

You are offered a permanent full-time position with an initial probationary period, located at our office in Hallsberg. At Green Cargo, you become part of a business with a clear societal mission where the railway plays a crucial role in the transition to more sustainable transport.

We actively work for good working conditions, high safety and quality – and for a long-term sustainable economy and environment.

As part of the recruitment process, we will use tests. Final candidates will undergo a background check. We are a drug- and alcohol-free workplace where random checks occur. Employment carries an obligation to be placed on the war establishment.

Does this sound like a job for you? Send in your application as soon as possible. Selection and interviews take place continuously.

We look forward to receiving your application!

Green Cargo is Sweden's most experienced player in rail logistics with roots in the origins of Swedish rail traffic. We deliver sustainable logistics solutions and are an important part of Scandinavian business. Our transport work amounted to 8.6 billion net ton-kilometers in 2025. Almost 98 percent of our total transport work is carried out with electric locomotives where the electricity comes exclusively from fossil-free sources. Every weekday we drive 31 million net ton-kilometers, thereby replacing 9,000 truck transports on the road network. We have 1,600 employees, and have an annual turnover of 4.0 billion SEK (2025).