Vacant job

Are you service-oriented, communicative, and interested in payroll and administration? Do you want to work in a role where you help businesses and users in their daily lives while developing within customer service? Then this might be the job for you!

Fortnox is one of Sweden's leading companies in cloud-based business systems – they are the engine that keeps thousands of businesses running every day. At Fortnox, you will meet a modern workplace in an exciting growth journey. Here you will have room to develop, be challenged, and have real fun on the way to simplifying entrepreneurship for everyone!

About the Role

As a part-time live agent within the Payroll team, you will help Fortnox customers via phone with questions related to payroll, administration, and system usage. The role involves guiding customers through Fortnox's various features, supporting troubleshooting and problem-solving, and creating a secure and positive customer experience in every call.

You will become part of an engaged team where collaboration, communication, and development are in focus. The role suits you if you enjoy customer contact, take responsibility, and thrive in a fast-paced environment.

The position is a part-time employment with StudentConsulting, where you work as a consultant hired to Fortnox in Växjö. The start is planned for June, and working hours are scheduled during office hours on weekdays. During the school terms, the need is primarily 2–3 shifts per week, and in connection with payroll run weeks, you are expected to be able to work the five weekdays before the payroll run. The role also involves covering for absences, which means that work shifts may occasionally arise with short notice. During the summer period, there is an opportunity for more work.

WHAT WE ARE LOOKING FOR

We are looking for you who are driven, solution-oriented, and have an interest in payroll and service. You thrive in a role with lots of customer contact and enjoy working both independently and together with others.

We would like you to:

• Have an ongoing education of at least 50% in payroll, HR, administration, or a similar field, or alternatively another main occupation of at least 50%
• Have experience in payroll, administration, service, or customer support, where relevant experience is highly valued
• Have good communication skills in Swedish and English
• Have good computer skills
• Have the possibility to work 2–3 half-days per week and more in connection with payroll run weeks

About Fortnox:

Fortnox helps businesses start, grow, and develop. With smart technical solutions for businesses and accounting firms, convenient financing, and an ecosystem of strong partnerships, Fortnox is a hub for entrepreneurship in Sweden. They are driven by the vision of a prosperous society shaped by successful businesses.

Fortnox was founded in 2001 with headquarters in Växjö. Read more at www.fortnoxgroup.com (http://www.fortnoxgroup.com).

Do you want to take the next step in your career and become part of Fortnox? Submit your application today, selection and interviews are conducted on an ongoing basis. As part of the selection process, we ask you to complete the ADEPT-15 test, which is available in your profile.