Vacant job

Are you a receptionist who wants to combine top-class service with operational leadership?

Do you want to work in the reception area while leading daily operations and creating a service experience that makes a difference – for visitors, colleagues, and customers? Do you thrive in a role where you take responsibility, lead by example in everyday situations, and contribute to a warm and professional workplace? Then this might be the role for you.

About Us

At Coor, we deliver various FM services with a focus on workplace service. We have high demands for knowledge, service, and accessibility to leave a positive impression on both employees and visitors. Coor ensures that daily operations always run smoothly and elevates them to the next level. As a team leader in reception, you have a significant impact. Here, you become part of a fantastic team that motivates, develops, and supports each other in creating the best possible workplace.

About the Role

This is a combined role as a receptionist and team leader. You work operationally in the reception while leading and coordinating the daily work of the team. You take overall responsibility for the daily service experience for visitors, customers, and colleagues, and ensure that the service delivery runs smoothly and maintains high quality. The role is varied and requires you to be confident in taking responsibility, making decisions, and prioritizing in a dynamic everyday environment.

Examples of tasks:

• Coordinate staffing for daily operations
• Participate in scheduling and resource planning
• Collaborate with group managers and other relevant parties to identify and utilize synergies for better cost-efficiency and improvement
• Handle orders and fault reports
• Administration
• Customer contact
• Participate in projects
• Maintain direct contact with suppliers
• Be the employee's first point of contact for operational questions
• Independently initiate, develop, and work on continuous improvements of our service delivery
• Operate in daily activities: receive visitors, answer phones, handle mail, conduct rounds, etc.

Who are you?

You have a natural focus on service and enjoy interacting with people. With a calm and professional approach, you build trust with visitors, colleagues, and customers. You work in a structured manner and take responsibility for ensuring daily operations run smoothly, while being solution-oriented and unpretentious when conditions change. In your role as a team-leading receptionist, you are confident and responsive, dare to make decisions, and contribute to positive collaboration and a good work climate.

We would like you to have:

• A high school education and a few years of experience in a similar role, such as reception or workplace service
• Experience in leading or coordinating staff in daily work
• Very good administrative skills and good computer skills (Outlook and Excel)
• Experience in customer contact and service delivery
• Very good knowledge of Swedish and English, both spoken and written

We offer secure and safe working conditions

• A warm and welcoming work culture
• Salary according to collective agreement
• Introduction for all new employees to give you a good start in the job
• Wellness benefits to promote balance in life
• Benefits such as pension, insurance, and parental leave pay
• Opportunities for development within a large and growing company
• Continuous competence development with training and courses

About the position

• Employment type: Permanent position
• Employment level: 100%
• Working hours: Monday–Friday 08:00–17:00
• Start date: August
• Probation period: 6 months

To ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks before employment.

Other information

We process applications on an ongoing basis, and the position may be filled before the application deadline. We handle personal data in accordance with GDPR, only accept applications through our recruitment system, and make all selection decisions through human assessment.

We look forward to receiving your application!

All sales from ad sellers and recruitment agencies in connection with this recruitment process are kindly declined.

At Coor, we meet each other with curiosity and warmth. Here, people with different personalities, backgrounds, and talents work together. Coor is service; we take care of our customers' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common mission is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together, we create value by executing, leading, and optimizing our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in the Nordics within Facility Management.