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Receptionist at Cape East in Haparanda

Studentconsulting Sweden AB (Publ)

Norrbottens län, Haparanda

Previous experience is desired

10 days left
to apply for the job

Do you have a natural sense for service and quality? Do you also enjoy taking responsibility and have experience working in customer service, reception, or administration? Then this could be the opportunity for you!

The journey begins at Sweden's easternmost point. In the meeting between Sweden and Finland, in the heart of the Torne Valley, you will find an exciting mix of different cultures and proximity to nature. Together with the light and the midnight sun, this forms the palette for our Scandinavian interior. Cape East is one of 6 hotels within the Pite Havsbad Group hotel group, which is Northern Sweden's largest tourism and conference group with operations in Haparanda, Luleå, Piteå, Hemavan, and Arvidsjaur. Cape East is open year-round with a hotel, spa, restaurant, conference facilities, camping, etc. Cape East was named Spa of the Year in 2011, a title we now intend to reclaim!

In the reception, all matters for both the hotel and spa department are handled. Some of the tasks, in addition to guest service, are check-in and check-out, receiving bookings, cash handling, upselling, etc. As a receptionist, you are the guest's first impression of the hotel and will have a significant impact on the perceived service for the guest. A large part of the job is having a natural sense for service and quality and making the hotel's guests feel welcome.

We are currently looking for a couple of receptionists to join our team. Working hours are scheduled shift work according to the hotel's needs, morning, evening, and weekend shifts. The position is 75%.

THIS IS WHAT WE ARE LOOKING FOR

We believe that you, as an applicant for the position, are passionate about delivering top-class service. You find it easy to meet new people and always have a smile for the customer. You should have the ability to handle many tasks simultaneously and be able to prioritize. We want you, as an applicant for the position, to be a social and solution-oriented person who enjoys contributing to upselling. You should enjoy working in a team but also be able to work individually. You must be able to speak and read Swedish fluently, as well as have good knowledge of English. It is also an advantage if you speak Finnish. It is an advantage if you have previous experience in the hotel and restaurant industry and possess good computer skills. We will place the greatest emphasis on your personal qualities.

If you have any questions about the position, email [email protected]. Applications are made on StudentConsulting's website. Apply today! Interviews are conducted on an ongoing basis.

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