Receptionist within Development and Support – Gävle Municipality

Do you want to help make Gävle even better with us? At Gävle Municipality, we work together with dedication to offer our residents a safe and inspiring environment. We offer you a workplace based on trust where you can develop in your work and grow as a person. Welcome to apply!

Number of positions: 1

RESPONSIBILITIES

Are you a person who is passionate about service and enjoys a daily routine where a lot happens? Do you thrive in meetings with people and have a natural ability to build trust? Then you might be the one we are looking for.

We are looking for a receptionist who wants to play a key role in the first impression of our operations, a person who makes every visitor feel seen, welcome, and safe.

About the role

As a receptionist within the Development and Support department, you will have an independent job with significant personal responsibility and serve as a central support function within the Welfare sector. You are the first point of contact for visitors, colleagues, and external actors. You always maintain a professional approach in socially vulnerable and sometimes sensitive situations. The role combines qualified service, administrative coordination, logistics responsibility, and system administration across several operational areas.

Some of your responsibilities include:

• Visitor reception and service
• Mail, deliveries, and internal logistics
• Resource management and lending
• Administrative support and e-services

QUALIFICATIONS

We are looking for someone who has completed the Economics program or the Business and Administration program at upper secondary school, or alternatively has a vocational education as an administrator, office coordinator, or receptionist/front office.

You have good administrative skills, are structured, and find it easy to handle multiple tasks simultaneously. You express yourself fluently in Swedish, both orally and in writing, and also have good knowledge of English.

You have high digital competence and are accustomed to working in several systems in parallel. Furthermore, you have a strong sense of confidentiality and handle documents in a legally secure manner.

The following is considered an asset:

• Previous experience working within a politically governed organization.
• Previous work experience meeting people in vulnerable situations and training in low-arousal interaction.
• Knowledge of any of the following programs/systems: Office suite, Treserva, and/or Proceedo.

You as a person:

• Have the ability to see what needs to be prioritized, are efficient, and use resources to achieve results in the best possible way.
• Build trust and create confidence. You have the ability to spread calm and stability.
• Have a non-pretentious approach in your collaboration with colleagues, citizens, and actors.
• Have the ability to find solutions to emerging problems.
• Adapt to different situations and have the ability to change your perspective and attitude, seeing opportunities in changes.

We will place great emphasis on your personal qualities.

Employment type: Permanent employment.
Duration: Permanent.

We offer you

You are important to us! As an employee at Gävle Municipality, you have:

• Generous holiday terms, and as a new employee, you are also entitled to paid vacation already during your first year of employment.
• Compensation for wellness and exercise when employed for more than three months.
• Several different insurances through our collective agreements, for example, health insurance and work injury insurance are included.

Read more about our benefits here: https://www.gavle.se/formaner (https://www.gavle.se/formaner)

Our values

Quality, treatment, and collaboration are the most important success factors for fulfilling our mission in the best way. To do the right things and act wisely in our daily lives, it is important that we start from our jointly stated values.

Read more about us as an employer and what it is like to work at Gävle Municipality here: https://www.gavle.se/jobbahososs (https://www.gavle.se/jobbahososs)

Here you can read more about our organization: https://www.gavle.se/organisation (https://www.gavle.se/organisation)

Note: Gävle Municipality belongs to the Finnish administrative area. Therefore, if you speak Finnish in addition to our other competence requirements, it may be an asset.