Vacant job

An exciting assignment where you will drive important processes for the Social Administration's quality work. Do you want to make a difference? Welcome to apply today!

About the workplace

In the city, the Social Administration is responsible for individual and family care. The administration's mission is to enable residents to become independent in life so that they can take an active part in society.

We have undergone an exciting organizational change with a focus on creating a more accessible social service based on three main areas: authority, first line, and housing.

In addition to these main areas, there are various support functions. As a Process Leader/Investigator, you will be part of the staff and the quality unit. The unit includes, among others, board, committee, and administration secretaries, lawyers, IT resources, business controllers, team leaders, and a manager.

The position is divided between being a process leader for one of the administration's major relocations and working as an investigator. In the investigator role, you handle various assignments, usually from the operations, the political leadership, and other authorities or instances.

You are part of a group of investigators who work together, even though each person has primary responsibility for their respective assignments. The unit's and administration's colleagues are important resources in your work.

Our mission is to secure and support the board's and administration's quality work, digital development, and secure case handling. Our unit shall contribute with specialist competence and a holistic perspective so that the core operations can fulfill their mission.

Job responsibilities

Your tasks as a Process Leader/Investigator mainly involve:

• Planning and structuring overarching processes
• Facilitating meetings and workshops
• Driving change work and creating participation
• Documenting, following up, and presenting results
• Monitoring the external environment, gathering information and data
• Analyzing, drawing conclusions, and proposing measures at a strategic level
• Investigating Lex Sarah reports
• Investigating and responding to referrals or other correspondence
• Implementing, following up, and evaluating results
• Working strategically on own long-term assignments

What we offer

We offer you a varied, responsible, and stimulating job with opportunities for personal development. There is room to work remotely, but the assignment is primarily performed at the workplace because you are an important link for both the assignment and the work group. The position is daytime, with flexible hours. The workplace is smoke-free and health-conscious. As an employee, you are offered fruit and coffee and receive a wellness allowance of 3,000 SEK per year.

Qualifications

You are interested in driving overarching change processes. You also want to work with overarching quality work that ultimately creates value for our residents. It is important that you have a good ability to lead yourself, are a team player who contributes to the whole, and are stimulated by exploring new areas. You thrive in an operation where short-term assignments vary but where there are also areas where you can delve deeper and work long-term.

We are looking for a Social Worker. We prefer that you have a Master's degree.

We require that you have several years of experience working within public administration, preferably in social services. You have written service opinions and reports, worked strategically, and have knowledge and professional experience of systematic quality work. It is an asset if you have experience of leading processes in different teams, working in various collaboration forums, and giving presentations.

Furthermore, you have very good knowledge of the Swedish language and are accustomed to expressing yourself well in speech and writing. You are service-oriented, pedagogical, and have good collaboration skills. Finally, you find it easy to use and learn digital systems.

In the recruitment, we place great importance on personal suitability for the assignment.

Working in Helsingborg City

Do you want to help create a better city together with the people of Helsingborg? Then you should work in Helsingborg City. Here you can use your creativity and drive to make life easier and safer for our residents, visitors, and businesses. Together with curious and helpful colleagues, you make a difference in people's lives, both today and in the future. A good job today, a better city tomorrow.

Here you can read more about what it is like to work in the city: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ (https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/)

Additional information

Application deadline: 2026-04-09

Employment type: Permanent

Extent: Full-time

Start date: By agreement

Number of positions: 1