Vacant job

Do you want to work in an international environment, develop your communication skills, and be part of an engaged team? We are now looking for a customer service representative for a position at a world-leading furniture company, located at TP Nordic's office in Gothenburg.

👉 Planned start: April 27

In this role, you will handle incoming customer contacts and assist customers with service inquiries related to products and orders, such as:

🛋️ Questions about products and assortment

🧾 Orders and order status

🚛 Deliveries and delivery inquiries

🔄 Service cases and complaints

💬 General customer support and guidance

You will meet customers with different needs and guide them to the right solution in a clear, professional, and service-oriented manner. This role is suitable for you who enjoy communicating, solving problems, and want to build valuable experience in customer service in an international context 🌍

Monday–Friday: 08:00-19:00

Saturday-Sunday: 09:30-18:00

💵 The starting salary for the position is approximately 21,000 SEK per month, excluding any additional compensation

🎓 Paid training – we ensure you feel secure from the start

📜 Salary and conditions according to collective agreement

🏓 Wellness allowance

💥 A cheerful, energetic workplace with great colleagues

🚀 Development opportunities – both within TP Nordic in Sweden and internationally

💼 Regular full-time employment (100 %)

🔒 A secure start with a 6-month probationary period and the possibility of permanent employment

We believe that you:

• Enjoy helping people and providing good service

• Are communicative, solution-oriented, and responsible

• Have a positive attitude and want to develop

• Thrive in a team-oriented environment

You are comfortable with a job in an open office landscape and see the customer's needs as a natural starting point in your work.

TP Nordic is a growing company where people are at the center. With us, you will receive support, clear onboarding, and the opportunity to develop in your role. We value engagement, collaboration, and an inclusive culture – and we have fun along the way.

After you submit your application, you will gain access to a digital interview with the chat robot Hubert, which takes about 10–15 minutes. We recommend that you complete the interview within 48 hours for the process to run smoothly.

👉 Please read this article before the interview for tips and preparations: https://my.hubert.ai/advice-before-hubert-interview/en-gb

The purpose of the Hubert interview is to give all candidates the same opportunity to tell about themselves and to ensure a fair and inclusive recruitment process, regardless of gender, age, or ethnicity.

After this, you will be contacted by one of our recruiters.