Vacant job

Elgiganten is a market-leading company in the retail of home electronics in the Nordic region. In the role of Customer Service Representative, you will deliver top-class service to their thousands of customers!

In the role of Customer Service Representative for Elgiganten, you will primarily handle cases via incoming calls. As you develop, you will also handle inquiries via email and chat. To master the role, you will be supported by experienced managers and have access to tools to ensure the best possible customer service. The cases you will handle include invoice, delivery, and insurance inquiries, as well as in-store inventory levels.

The position is based at 80% capacity, offering flexible working hours and the opportunity to influence your own schedule.

We are looking for someone who:

• Is service-oriented
• Is motivated to learn new things
• Has passed grades in Swedish 1/A and English 5/A
• Has good computer skills
• Can work part-time at 80% from our office in central Gothenburg
• Can work full-time during the training period (approx. 15 working days)

Why work with us?

At Concentrix, we strongly believe in the importance of creating an environment where our employees thrive and can succeed in their roles. With us, you become part of an energetic team in an open office landscape with close contact to your colleagues and managers. We are proud to say that with us, you have the privilege of enjoying:

• Permanent employment at 80%, with a 6-month probation period
• Team activities both on and off the job to make work more enjoyable
• A collective agreement with Unionen, which is a given for us so you can feel secure in your employment
• A bonus model based on your performance
• A wellness allowance of 3,500 SEK per year
• Continuous coaching to support you in your role
• Excellent career development opportunities and the chance to participate in our internal career program, Concentrix University!
• A fresh and lovely office in Gothenburg that is easy to reach.

Experience the best version of you!

We want to hear from you if this feels like the right step for you in your career. Apply today and become part of us at Concentrix!

Start Date: 20.04.2026

Employment Type: Part-time, 80%

Working Hours: Varying working hours on weekdays between 08:30 and 22:00

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.