Summer Job at the Tax Information Service

Are you studying economics or law and looking for a valuable and socially beneficial summer job? Or have you recently graduated and are ready to take the first step in your career? If you are passionate about customer contact and skilled at conveying knowledge and information, there is an opportunity to work at the Tax Information Service this summer.

Here, you create social value together with knowledgeable colleagues. Be part of making society possible!

About the Job

At the Tax Information Service, you are the face of the Swedish Tax Agency. You answer questions via phone about taxes from individuals and guide them on how to best use our e-services. You build trust by being attentive and having a good attitude. You take responsibility for keeping yourself updated on news and changes within your work area. Using various digital information channels, you also seek answers during the conversation with the customer. Some questions are simple and quick to answer, while others are more complex.

In this job, you will have contact with customers all day long and meet a wide diversity of people. You work closely with your colleagues, providing and receiving support from each other. The work is qualified, and you will develop within customer service and gain knowledge in the field of taxation. You will receive an introduction and a mentor to help you plan your work. At the Tax Information Service, we work according to a fixed schedule and value a good balance between work and leisure. Our opening hours are Monday to Friday from 08:00 to 16:00.

You will belong to the Personal Tax Department, Unit 4, located in Halmstad. In the location within the same unit, we are about 20 people.

About You

To do a good job and thrive with us at the Swedish Tax Agency, you need to be attentive, think innovatively, and take responsibility. Good judgment and an understanding of legal security and safety are important in the work. You should also adhere to our employee policy (https://www.skatteverket.se/omoss/jobbahososs/skatteverketsmedarbetarpolicy.4.5c281c7015abecc2e2010e5b.html).

In this job, you should:

• independently plan and drive your work forward to achieve results
• be good at collaborating and supporting others to reach common goals
• have a good attitude towards both our customers and your colleagues
• be goal-oriented and contribute to achieving the purpose of the operation
• be able to speak and write simply and clearly in both Swedish and English
• be able to analyze information flows, see connections, and make decisions.

You should also have:

• a current (at least 60 approved credits) or recently completed higher education of at least 180 credits in economics or law.

It is desirable that you have relevant work experience in customer service.

Good to Know

The employment is temporary from May 25 to August 28.

The employment is full-time. There is an opportunity in May and early June to combine any studies with the work as a tax administrator, as leave can be granted for exams, seminars, and lectures after consultation with the responsible manager.

In this job, due to the nature of the tasks, there is no possibility to work from home.

Please note that you must be very careful when filling out the questions at the end of your application. The answers to these questions will form the basis for the first selection. Also, to proceed in the recruitment process, you need to have attached your study certificate/transcript by the application deadline.

In this recruitment, we may use psychological tests.

An employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our tasks in the security class, Swedish citizenship is required.

At https://skatteverket.se/jobb (https://skatteverket.se/jobb), you can read about our socially significant role, the benefits of working with us, and how to apply for our jobs.

When applying, please attach your CV. We do not use cover letters in our recruitment, so please do not include one in your application.

Welcome with your application!

The Swedish Tax Agency has a socially significant role. Our work affects all individuals and businesses, and through our mission, we contribute to a well-functioning society. Our development is customer-driven, and we collaborate with others to create effective solutions. Together, we make society possible.