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Decision-Maker at the Swedish Social Insurance Agency

Försäkringskassan

Gävleborgs län, Gävle

Previous experience is desired

19 days left
to apply for the job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. These are the tax funds we manage, and it is a significant responsibility. Therefore, we thoroughly examine each case, adhere to laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

Decision-Making and Quality Assurance
As a decision-maker, you will decide on compensation within the benefits of Sickness and Activity Compensation. Those who investigate individual cases within the relevant benefit will provide proposals for decisions that you will quality assure. The decisions have a significant impact on citizens' security and livelihood. Therefore, you ensure that the decision you make is legally secure and understandable for the insured. In your role, you contribute to providing individuals with the conditions to feel control and security in their contacts with the Swedish Social Insurance Agency. Contact occurs via phone and in writing. As a decision-maker, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you have a high level of security awareness.

You keep yourself updated on the current legal situation and collaborate with, in addition to those investigating individual cases, specialists and insurance medical advisors among others. You actively contribute to ensuring that investigators and local managers have the right competencies to meet citizens' needs.

We are looking for someone who

  • has a university degree or experiences and qualifications that can be deemed equivalent
  • acts on their own initiative and takes responsibility for achieving good results
  • can understand and analyze complex issues
  • collaborates effectively with others to achieve common goals
  • has good communication skills, both verbally and in writing
  • has worked at a government agency with qualified investigations and made decisions that have affected individuals.

It is meritorious if you

  • have good competence and expertise within the relevant benefits
  • have good knowledge of how to professionally meet people in difficult life situations.

We place great importance on your personal qualities.

Other
A number of positions, permanent, full-time, with start date according to agreement. A probationary period may be relevant. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Possibility for remote work exists if the job allows. Locations: Umeå, Luleå, Östersund, Bollnäs, Sundsvall, Gävle.

Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact persons
Manager: Peter Boström, 010-111 47 12 (for questions about the position). HR specialist: Laila Blomquist Eriksson, [email protected] 010-111 34 57 (for questions about the recruitment process). ST: Anne Catrine Gemzell, 010-111 25 29. Saco-S: Tobias Schelin, 010-114 24 90. Seko: Eliza Grundström, 010-115 34 02.

Application
Welcome with your application by March 30, 2026. Please upload your degree certificates, grades, and certificates along with your application.

If you have protected personal data or no access to Bank ID, please call the HR specialist named in the advertisement for assistance with submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal certainty, and good service.

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