Vacant job

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. These are public funds that we manage. It is a significant responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for those who want to take responsibility. Welcome to Försäkringskassan.

Decisions and Quality Assurance

As a decision-maker, you will decide on compensation within the benefits of Sickness and Activity Compensation. Those who investigate individual cases within the relevant benefit provide proposals for decisions that you quality assure. The decisions have a significant impact on citizens' security and livelihood. Therefore, you ensure that the decision you make is legally secure and understandable for the insured. In your role, you contribute to giving individuals the conditions to feel control and security in their interactions with Försäkringskassan. Contact occurs via phone and in writing. As a decision-maker, you handle confidential information, which places higher demands on proper management. Therefore, it is important that you have a high level of security awareness.

You keep yourself updated on the current legal situation and collaborate with, in addition to those investigating individual cases, specialists and insurance medical advisors, among others. You actively contribute to ensuring that investigators and local managers have the right competence to meet citizens' needs.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• acts on their own initiative and takes responsibility for achieving good results
• can understand and analyze complex issues
• collaborates effectively with others to achieve common goals
• has good communication skills, both verbally and in writing
• has worked in a government agency with qualified investigations and made decisions that have affected individuals.

It is advantageous if you

• have good competence and expertise in the relevant benefits
• have good knowledge of how to professionally meet people in difficult life situations.

We place great emphasis on your personal qualities.

Other Information

A number of positions, permanent, full-time, with start date by agreement. A probationary period may be applicable. In accordance with Försäkringskassan's security guidelines, background checks will be conducted in this recruitment. Possibility for remote work exists if the job allows. Locations: Umeå, Luleå, Östersund, Bollnäs, Sundsvall, Gävle.

Would you like to know more about Försäkringskassan as an employer? Visit fk.se/jobbahososs

Contact Persons

Manager: Peter Boström, 010-111 47 12 (for questions about the position). HR Specialist: Laila Blomquist Eriksson, [email protected] 010-111 34 57 (for questions about the recruitment process). ST: Anne Catrine Gemzell, 010-111 25 29. Saco-S: Tobias Schelin, 010-114 24 90. Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application no later than March 30, 2026. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal data or no access to Bank ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal security, and good service.