Vacant job

About the Job

ABOUT OMSORGSCOMPAGNIET

AB OmsorgsCompagniet in the Nordics has been established since 2003. We are currently located in Stockholm, Gothenburg, Malmö, Örebro & Trollhättan.

OmsorgsCompagniet in the Nordics consists of personal assistance, respite care, escorting, supported housing & LSS housing.

Please visit our website www.oc.se

WHAT WE ARE LOOKING FOR

We are looking for a team member with a heart in the right place, who loves working with people. Our work is about giving everyone the opportunity to live a normal life, and with us, you will have the chance to help provide our customers with that opportunity. The position is a full-time employment, and you will be based at our office in Nacka, but you are expected to travel for work from time to time. The travels may occur throughout the country, and sometimes you may need to be away for several days.

The role of customer manager requires independence, responsibility, teamwork, and flexibility. Quality is an important part of the work, and we expect our employees to work with the ambition to deliver the best possible results and put the customer in focus.

We are looking for someone who enjoys being out and meeting new people and working to bring new customers to the company. It is important to be creative in finding them, and you need to be fearless in making new contacts and taking initiatives. You should appreciate working independently and be willing to make your own decisions within given frameworks.

JOB DESCRIPTION

We are now looking for a customer manager for Nacka!

As a customer manager, you manage the company's relationships with caseworkers, customers, and are involved in the initiation of new customer cases. As a customer manager in personal assistance, you are responsible, in consultation with the operations manager, for planning, implementation, and follow-up of the operations. You make financial decisions within given frameworks, have delegated occupational safety responsibility, and lead and distribute the daily work.

The position includes personnel management, which means coordinating employees and creating their work schedules. The tasks include leading staff meetings and establishing good relationships with your team. Administration is part of the tasks, which means that the customer manager handles staff time reporting to the Social Insurance Agency, payroll reporting, and follows up on documentation. You are the immediate supervisor of the personal assistants in your unit.

A valid B driver's license is a requirement for the position.

Great emphasis is placed on personal suitability!

PREFERABLE QUALIFICATIONS:

-Previous experience as a customer manager or equivalent.

-Experience in personnel management.

-Post-secondary education

HOW THE RECRUITMENT PROCESS WORKS

Interviews are conducted on an ongoing basis, and the position may be filled before the closing date, so please submit your application as soon as possible!

OmsorgsCompagniet values the safety of both customers and staff and therefore has a routine to always request a criminal record extract from all individuals employed by the company. This means that upon hiring, we will request a record extract from you before you can start working. The police processing time can take up to two weeks - order your record extract as soon as possible.

You can order the record extract as an individual from the police. The form can be found at the following web address: https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsregistret/