Vacant job

Sussa Vårdstöd is part of Sussa Samverkan, a collaborative organization where nine regions work together to help Swedish healthcare achieve the goals set in the government's vision for e-health.

The collaboration between the nine regions is unique, with nearly 55,000 healthcare employees working in the new healthcare information support. In other words, you will have a meaningful job with the opportunity to make a difference where it is truly needed.

The staffing for this role takes place within Sussa Vårdstöd, and the selection will therefore consist of applicants from all nine Sussa regions. You will be employed in your home region but work directed towards Sussa Vårdstöd.

For more information about Sussa Vårdstöd, read here.

RESPONSIBILITIES

As a Technical Coordinator for change and deployment, you represent nine regions through our joint management object Sussa Vårdstöd. You are primarily responsible for the ITIL processes Change and Release and also lead the corresponding forums with the regions. The assignment also includes participating in and representing Sussa Vårdstöd in ITIL forums with Cambio. The role is managed by the IT Object Manager of Sussa Vårdstöd.

The assignment primarily involves:

• Managing and refining the ITIL processes Change management and Release management, as well as collaborating and working with other ITIL processes.
• Monitoring deviations in the process flow and preparing proposals for improvement activities.
• Serving as the cohesive contact for the supplier's and regions' Change managers or Release managers.
• Coordinating and leading forums and activities with the regions related to the ITIL processes Change management and Release management.

In addition to managing and refining the ITIL processes Change management and Release management, you will also work as a technical coordinator together with other technical roles within Sussa Vårdstöd. As such, you will coordinate and investigate technical needs and questions between the regions, Sussa Vårdstöd, and Cambio. The role also involves supporting other roles connected to Sussa Vårdstöd.

The position is full-time, and the role also includes participating in various forums and activities, based on the scope of the role and your expertise.

QUALIFICATIONS

We are looking for someone with relevant education in the IT field or equivalent knowledge assessed by the employer. We would prefer if you have certification within the ITIL framework.

To succeed in this assignment, you should:

• Have knowledge of the ITIL framework.
• Have good IT technical competence.
• Be able to read, understand, and interpret technical documentation.

Preferred qualifications include:

• Experience working within the healthcare organization.
• Knowledge of pm3.
• Understanding of healthcare operations and user perspectives.
• Experience working with and developing processes within ITIL.
• Previous experience with Change and Release processes.
• Experience leading, coordinating, and collaborating within large organizations and with suppliers.
• Good knowledge of IT security, technical solutions, integrations, and infrastructure.

As a person, you are structured, results-oriented, and enjoy working both independently and collaboratively. You are clear in your communication and, from a holistic perspective, like to take your own initiatives to achieve set goals. You should be able to express yourself well in both spoken and written Swedish; meetings and some documentation may be in English.

Warm welcome with your application!

OTHER

Due to the joint recruitment between several regions, the process for Sussa Samverkan may take longer, as each application is carefully reviewed and considered. You are always welcome to contact the specified contacts if you have any questions or concerns.

Read more about our benefits for those who work with us on our website here (https://www.regionvasterbotten.se/nar-du-jobbar-hos-oss/formaner).

We strive for a balanced gender distribution and see diversity as a strength, and therefore welcome applicants from different backgrounds.

In preparation for the recruitment work, we have made decisions regarding recruitment channels and marketing. Therefore, we kindly request no contact from media sellers, recruitment sites, or similar.

If you have a protected identity and wish to apply, please contact the recruiting manager and then send your application documents by post.