Vacant job

Camfil was founded in 1963 in Trosa and today has 5700 employees and its own sales companies in more than 35 countries. Camfil Svenska AB has about 360 employees and a turnover of 1 billion SEK. As a leading manufacturer of the best clean air solutions, Camfil offers commercial and industrial systems for air filtration and dust separation. Camfil's systems improve productivity for personnel and equipment, minimize energy use, and benefit human health and the environment.
 
Camfil helps customers in a variety of industries and locations around the world. Camfil's filters protect people, processes, and the environment.

In the role of customer and sales support, you will have a central role where you are responsible for supporting both customers, salespeople, and other parts of the organization. You will work in a service-oriented role that includes customer interaction and administration. You will work in connection with both the office and the pickup warehouse, where you will meet customers daily and handle their inquiries. Together with your team, you will ensure a professional reception, act advisory, and create value based on the customer's needs. Through collaboration with both external and internal contacts, you contribute to ensuring a good customer experience. No matter what comes up, you have a solution-oriented approach and a willingness to help!

• Respond to customer inquiries via phone and email 
• Order placement and handling of deliveries 
• Manage administrative tasks in business systems and customer portals 
• Support salespeople in their daily work 
• Participate in the development of work processes and systems 

As the role is customer-oriented, we would like you to have a good sense of service and insight into what it means to work with the customer at the center. Furthermore, you are a forward and positive person with an administrative eye who finds it easy to learn and understand new systems. You are meticulous, flexible, and possess good organizational skills, which enables a good overview of your work and allows you to quickly prioritize, reprioritize, and switch between different tasks. You find it easy to understand various issues, adapt to the situation, and solve problems. For you, it is a matter of course to be a team player and solve the daily challenges that arise together.

• Experience in administration and customer service 
• Familiarity with working in business systems and managing order flows 
• Good computer skills and experience with CRM systems and Microsoft Office 
• Good knowledge of Swedish and English, both spoken and written 

It is an advantage if you have previously worked in the industry and are familiar with the business system Microsoft Dynamics.

We offer you a role in an international organization with a leading position in the market. Here you will become part of a close-knit team where we strive together to provide our customers with the best possible service. We offer a secure workplace with good development opportunities and great possibilities to influence. We are in the middle of an exciting digitalization journey and look forward to having you with us on the way!
  

Location: Mölndal, Gothenburg 
Scope: Full-time, permanent 
Working hours: Mon-Fri 7:30-16:00 
Start date: Immediately, considering any notice period

In this recruitment, we collaborate with OnePartnerGroup and you show interest in the position via onepartnergroup.se (http://onepartnergroup.se/). For questions and similar inquiries, you are welcome to contact Rebecka Svensson at [email protected]   (mailto:[email protected])
 
In this process, we work with ongoing selection and recruitment, which means that the position can be filled before the application deadline. When you have shown your interest, we match your application with the position and contact you via email or phone for feedback. The process will then include selection through interviews, tests, reference checks, and background checks for candidates who match the job requirements. The tests are a tool to ensure a competence-based selection and to contribute to diversity, equality, objectivity, and an unbiased recruitment process. For us, it is important to hear about your experience when you have applied for a position with us. Therefore, we send out a short survey when you have applied for the position and when the process is completed.
 
Regarding applications, they are made via the advertisement on OnePartnerGroup's website; we do not handle applications via email due to GDPR.