Business Analyst at the Swedish Prison and Probation Service

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand facilities, and client transport.

The section for operational support and analysis is tasked with developing and managing the client administrative systems for probation, remand, and prison in collaboration with the agency's IT department. The client administrative systems should support client-related work and provide functional system support for users, as well as meet the needs of internal and external stakeholders for quality-assured information.

RESPONSIBILITIES

As a business analyst, you will use your experience and knowledge to develop system support and assist employees who use these systems in their work. The job will involve participating in various development assignments where you, together with colleagues, gather and analyze the operational needs and transform these into business requirements, as well as conduct tests to ensure that the system support meets expectations during development and change. The position includes a role as a sub-management leader where you will drive and plan the operational management work (change management, daily operations, and user support) and prioritize the operational work within the framework of the object plan for the area.

The position is located at the Swedish Prison and Probation Service's headquarters in Norrköping within the national department for operational content.

QUALIFICATIONS

We are looking for someone who is proactive and collaborates well with others, has the willingness and ability to help, and has a service-oriented attitude. In your work, you easily adapt to changing circumstances and can quickly change your perspective and approach. Furthermore, you take responsibility for your tasks, structure your approach independently, and drive your processes forward. You are meticulous and well aware of goals and quality standards and work well with complex issues. You have the ability to analyze and break down problems to then work focused on finding a solution.

It is important to us that you share the Swedish Prison and Probation Service's fundamental values of a humane view of humanity, respect for the individual, and belief in the individual's will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally through your approach. We place great emphasis on personal suitability.

We are looking for you who have:

• A university degree in a relevant field, e.g., health sciences or behavioral sciences
• Experience in managing/supporting system support
• Excellent ability to express yourself well in spoken and written Swedish
• Good knowledge of Microsoft Office

It is advantageous if you have:

• Training in requirements management
• Experience in healthcare work within the Swedish Prison and Probation Service
• Experience as a sub-management leader
• Experience in requirement specification
• Experience in training others, individually or in groups
• Experience in driving projects and assignments
• Experience in process mapping
• Good knowledge in the health and medical care field.

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter requirement and replaced it with selection questions that are relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you uphold democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are classified in a security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person indicated in the advertisement.

We kindly but firmly decline direct contact with staffing and recruitment companies as well as sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.