Vacant job

Job Responsibilities

Do you want a varied and developing job where you meet new people every day? We are now looking for employees to join us at the Reception Unit for permanent employment.

The Reception Unit in the Financial Support Center is located at Skånegatan 9A. The unit consists of 17 employees and three senior social workers.

As a social worker in the Reception Unit, your job responsibilities include the following:

• Provide information and advice to applicants regarding financial support.
• Conduct preliminary assessments and investigate the eligibility of individuals applying for financial support.
• Carry out basic investigations for all new visits.
• Receive and manage external transfers/cases from other social services.
• Handle emergency cases for non-active individuals via phone or in-person visits.
• Collaborate and cooperate with both internal and external partners.

The Reception Unit offers you a solid introduction, support from engaged colleagues, and the opportunity to shape your own work. It is an exciting and challenging job. As support in your work, you will have access to method guidance and external process supervision.

If you ask us, the best part of working in the Reception Unit is that as an employee, you get to work in a rapidly changing environment where you develop immensely, both professionally and personally. As an employee with us, you become very knowledgeable, not only in social work but also about how society and its individuals function, and you also become very strong in your legal knowledge. If you want to be part of a workgroup where you help and learn from each other in a flexible environment, then you belong with us!

Qualifications

We are looking for someone with a degree in social work or another education that the employer deems equivalent. You also need to have previous experience in authority work through employment or internship. Experience in the area of financial support/reception work is an advantage.

As the job involves a lot of authority documentation and contact with clients and partners, you need to master the Swedish language in both speech and writing.

We view it positively if you are familiar with the current documentation and processing requirements that govern social services' work and have experience/knowledge of the documentation tool Treserva.

You enjoy when things happen, and you have a positive view of people. For you, it is also natural to contribute to the unit's method and operational development. To thrive in the role of social worker with us, it is important that you are a secure and stable person, work effectively under stress, can balance different demands, and remain calm in difficult situations. You differentiate between the issue and the person and can make well-founded decisions under time pressure. Furthermore, you are structured and can follow routines and guidelines.

You have the interest, willingness, and ability to help others and you strive to present solutions. You care about understanding the expectations of clients and other stakeholders and follow up to ensure these are met. You are balanced, positive, and observant in your customer interactions.

You also show respect and consideration for those you meet in your professional role. You start from everyone's equal value and create a good atmosphere in meetings. You have an open and positive attitude as you prioritize the needs of the user/customer in your actions.

You easily adapt your working methods based on changing conditions and new information. You can quickly change your perspective and approach and see opportunities in changes.

We hope we have piqued your interest. Warm welcome with your application!

Other

Selection and interviews may begin before the application deadline.

The City of Gothenburg is one of Sweden's largest employers. Our mission is to create a good everyday life for the residents, visitors, and businesses of Gothenburg. As an employee of the city, you have a secure employment with many career paths where you have the opportunity for interesting and meaningful tasks.

The City of Gothenburg actively works to promote equal rights and opportunities and to combat discrimination.

As we have already decided on the recruitment channels we wish to use for this recruitment, we kindly but firmly ask not to be contacted for further offers of competence mediation, advertising, and recruitment assistance.

About Us

We in the social administration of the Center work every day to ensure that the residents of central Gothenburg have a better everyday life. Our assignments in the social area are many and range from authority work to promotional and preventive measures. We work locally but also have operations that target the entire city to meet our residents' needs. We want to create an equitable and effective social service with a focus on early interventions for a more equal city.

If you are looking for purpose and meaning in your journey and want to work in central Gothenburg - work with us!