Vacant job

As a consultant with us, you will have the opportunity to take on an exciting assignment with a well-known player while continuing to develop within your area of expertise. We care about your well-being – both in your role and in our team. With us, you are not just a consultant; you are a valued colleague and an important part of our community.

Take the next step in your career – and grow with us!

Do you want to work with cutting-edge technology while making a real difference for customers? We at Future People are now looking for a Swedish-speaking technical support person for a consulting assignment within charging infrastructure. You will play a key role in ensuring high operational reliability, quick troubleshooting, and professional communication with customers and internal stakeholders.

In this role, you will be responsible for providing technical support and troubleshooting for customers with installed and operational charging infrastructure. You will work on analyzing incidents, identifying root causes, and driving solutions forward – both independently and in collaboration with field technicians and suppliers. The goal is always high functionality and customer satisfaction.

• Identify, troubleshoot, and resolve technical issues related to installed and operational charging infrastructure

• Provide direct support to customers and users, as well as coordinate efforts with field technicians and hardware suppliers

• Ensure quick, clear, and professional communication with customers and other relevant stakeholders

• Document cases carefully and ensure proper closure of resolved incidents

• Act as a backup during the handover of customer cases and relevant information about charging stations and agreements to the new responsible party

• A strong customer focus and a desire to create the best possible service experience

• Excellent communication skills – both internally and externally

• An interest in technology, troubleshooting, and problem-solving

• The ability to handle stressed or irritated customers in a calm and professional manner

• Fluent Swedish and English in both spoken and written form

• Relevant education in technology/engineering (B.Sc./M.Sc.) or equivalent work experience

• Experience in technical support at the 2nd line

• Experience from the charging infrastructure industry

• Good knowledge of Microsoft Office (Word, Excel, Outlook)

• Knowledge of Microsoft Dynamics

• Basic programming skills

With us, you will receive:

• An exciting assignment with one of our attractive clients

• Security and support throughout the assignment

• A dedicated consultant support and ongoing dialogue

• The opportunity to build a network and take the next step in your career

• Competitive salary and good conditions

We keep you updated throughout the recruitment process – you will never have to wonder where you stand.

Scope: [100% / Part-time / as agreed] Start: [Specify date or “as soon as possible”] Application deadline: [Date – but note that selection is ongoing]

You apply for the position via www.futurepeople.se. We cannot accept applications via email due to GDPR considerations.