Vacant job

As Business Processes & Customer Solutions Manager Scandinavia, you will hold a pivotal position within our company - driving digital development and business transformation across the Scandinavian region.

You will play a key role in transforming the future of logistics, driving operational excellence, and delivering innovative customer solutions. You have a genuine interest in processes, IT integrations, and KPI compliance, and you are motivated by creating value both for our customers and our internal teams. This is a permanent position that can be based at any of our offices in Sweden.

Key responsibilities

• Lead the standardization and optimization of business processes to enhance efficiency and quality.

• Act as the key link between Scandinavian countries and our regional/global teams — participating in cross-border meetings and representing local requirements.

• Drive the implementation of GEODIS digital tools (i.e. IRIS, Qlik Sense) and foster knowledge sharing between countries.

• Oversee new project launches and integrations, ensuring successful delivery and team support.

• Initiate process optimization and potential outsourcing opportunities in close collaboration with our global support teams.

• Maintain and further develop our digital forwarder strategy — balancing tactical execution with strategic vision.

• Monitor and analyze KPI performance, sharing monthly follow-ups with management.

• Inspire, support, and lead a remote, senior team located across Sweden and Denmark.

• Part of the tactical management team.

What we are looking for

• Experience in the logistics industry, with knowledge of both air and sea freight.

• Academic background in Logistics, Business Administration, IT or related field is preferred.

• At least a few years documented leadership experience.

• Experience in processes and IT.

• Project management experience and/or project management training is a plus.

• Fluent in English and Swedish.

• Strong collaboration and communication skills.

• Analytical mindset with attention to detail and a drive for continuous improvement.

• Experience with CargoWise, Qlik Sense, and IRIS 3.0 is a merit.

What we offer

• Opportunity to make a real impact, where your expertise and leadership will make a difference.

• Collaborate with diverse teams and stakeholders at all levels of the organization.

• Work with talented, supportive colleagues who bring a wealth of experience.

• Enjoy a dynamic role with plenty of variety, and opportunities for development and innovation.

Application

If you have any questions about the role, please contact Managing Director Jesper Axell at [email protected].

Last application date is 2026-02-08. We are looking forward to hearing from you!

GEODIS has collective agreements and a close collaboration with Unionen, contact Tommy Sidén: tel +46 10 16 31828.