Do you want to create real value in society?

As a Business Analyst with us, you will play a key role in development and change projects where IT and operations meet.

Here, you will use your analytical skills to understand needs, clarify complex issues, and drive sustainable solutions that work in everyday life. We offer a varied and innovative job where you can help shape the future of digital public services. We warmly welcome your application!

The role of Business Analyst with us

As a Business Analyst, you are a central part of our development and change projects, where IT and operations meet. You see what needs to be improved, changed, or renewed, why it matters – and how we can reach a solution that creates real value.

The role suits you if you thrive in a context where you switch between the big picture and details: from understanding goals, needs, and dependencies to creating concrete materials that enable projects and teams to make wise decisions and deliver solutions that work in practice.

You work in collaboration with project managers, business representatives, specialists, and IT teams, acting as a unifying force between different perspectives. You lead the dialogue, create structure, and ensure that efforts are cohesive – even when there are many stakeholders and different goals.

Your responsibilities include:

• leading and facilitating workshops, interviews, and dialogues
• analyzing the organization's challenges and identifying root causes, opportunities, and consequences
• linking requirements and solutions to goals, impact, and user benefits – and contributing to the project prioritizing correctly
• describing needs and requirements clearly in a way that works for both operations and development
• contributing with system thinking: seeing the whole, understanding dependencies between processes, systems, data, and people
• supporting the work with process mapping, information flows, and improved working methods
• following up that delivered solutions achieve the desired effect and contributing to learning and continuous improvements

Your profile

As a person, you are confident, curious, and relationship-building. In this role, you ask the important questions, challenge assumptions, and help teams and operations find the right problems to solve. You are structured, analytical, solution-oriented, and have a strong ability to reconcile different perspectives. You communicate clearly and pedagogically, adapt to different target groups, and can balance needs, technical conditions, timelines, and priorities – always focusing on value and results. You see wholes and consequences from a process, data, system, and human perspective and translate this into practical recommendations. Documenting and sharing knowledge is a natural part of your working method. You express yourself well in Swedish, both orally and in writing, as this is required in daily work. Great emphasis will be placed on personal suitability.

We are looking for someone who has:

• relevant university education or equivalent relevant work experience in needs analysis and requirements work or similar.

It is advantageous if you have:

• experience in leading and facilitating workshops
• experience in change management and/or process development
• experience working with data flows/integrations or automated decision processes
• knowledge of public procurement
• relevant experience in similar work

Read more about us

The Development Unit is part of the Development, Communication, and Customer Support department within the Service administration. We are responsible for driving and coordinating the administration's development work – from idea and need to implementation and management.

Our mission spans the entire development journey and includes portfolio management as well as leading projects and assignments in both improvement and renewal. The emphasis is on digitization and innovation, but also on other change management, such as service design with user and customer journeys, as well as management and further development of operational systems.

Within the unit, about ten engaged and experienced employees work in various specialist roles. Our ambition regarding business development is high, as is the drive and joy of work, which makes it always fun to go to work. The team looks forward to welcoming a new colleague. Perhaps it is you?

Our offer and other information

We offer a permanent full-time position with placement according to agreement.

We apply flexible working hours, and it is partially possible to work remotely.

Background checks may be conducted before employment.

If you want to know more about what it is like to work with us, you are welcome to contact us or read more on our website here: https://kungsbacka.se/foretagande-och-jobb/jobb/att-jobba-hos-oss (https://kungsbacka.se/foretagande-och-jobb/jobb/att-jobba-hos-oss)

Interested?

Great! We warmly welcome your application by February 8.

In your application, you should only attach your CV and answer a number of questions included in our selection assessment. To ensure a fair and objective recruitment process, we will also use tests.

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In preparation for the recruitment work, Kungsbacka Municipality has carefully considered recruitment channels and marketing. We therefore strongly request not to be contacted by media sellers, recruitment sites, or similar.