A Job That Counts!

With us, you contribute to a well-functioning society for the public and businesses.

About the Job

As an enforcement officer, you primarily work to decide on appropriate measures to regulate debts. To prevent people from falling into severe debt, contact with customers, employers, and other authorities becomes an important part of your work. Your role is to be the neutral party that helps the one who has not been paid and the one who is to pay.

You investigate assets, make decisions on appropriate enforcement measures of varying scope and complexity. This means you analyze and assess different types of documentation. You request additional information via phone, email, and mail in contact with various parties. With the support of laws and regulations, you assess the documentation and make decisions. The cases you handle require legal security, speed, and efficiency while maintaining quality.

You will undergo internal training for six months where practice is combined with theory, and you will also have a mentor who supports you initially. The training includes, among other things, law, customer interaction, and communication techniques. You will be part of a section that collectively is responsible for results, planning, and workload distribution.

Everyone working at the Enforcement Authority contributes to the fight against crime. Your tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes. As an enforcement officer, you may, for example, alert other authorities that a person is receiving benefits on incorrect grounds. This can result in you contributing to stopping incorrect payments from the welfare system.

About You

As an employee at the Enforcement Authority, you are expected to live up to our employee policy.

Employee Policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy)

You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the organization and help your colleagues succeed. You treat others with respect, kindness, and actively listen to others while showing a positive attitude.

You work results-oriented, show decisiveness, and focus on what needs to be achieved. You are stable and trustworthy in meeting people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You have an analytical ability that allows you to see connections and find the most effective solution. You adapt to the circumstances and the changes that occur.

Your Qualifications:

• High school diploma
• 1 year of work experience in administrative or case-handling work in the last three years
• Good ability to express yourself verbally and in writing in Swedish.

It is desirable that you have current experience working as an enforcement officer at the Enforcement Authority. It is also desirable if you have relevant work experience in case handling, investigation, and decision-making that affects individuals and businesses.

About Us

The Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also development-oriented for you. When you leave work at the end of the day, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to Know

The employment is permanent and begins with a six-month probationary period. You will be employed as an enforcement officer. The Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means that you follow the government values. There are also special requirements for judgment, security awareness, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also asked of references. We also collect information about debts registered with the Enforcement Authority, bankruptcy, and business bans. Information obtained will be considered in the overall assessment of your suitability for the position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our tasks in a security class, Swedish citizenship is required.

When you apply, please attach your CV. We do not use cover letters in our recruitment process, so please do not include one in your application.

Get to know us better by visiting our website and following us on LinkedIn.

Enforcement Authority (https://www.kronofogden.se/jobba-hos-oss)

LinkedIn (https://www.linkedin.com/company/kronofogden/posts/?feedView=all)

Welcome with your application by 2026-02-08!

We collaborate with the Swedish Tax Agency in our recruitment, which means that the Tax Agency's HR department will handle your application.

The Enforcement Authority uses the government framework agreement for ad mediation. Therefore, we kindly ask for no calls from ad mediators or salespeople.