Vacant job

Have you heard from your friends that you have a knack for service? Are you motivated by doing that special something for the people you meet? If the answer to these questions is 'Yes', we believe you are very likely to be our client's new Customer Experience Manager!

Barona has a proud collaboration with Europeiska Motor, which is currently looking for another new star. In the role of receptionist at Europeiska Motor, you will hold the title of Customer Experience Manager. In your role, you will maintain the daily operations at Europeiska Motor's facilities – a job characterized by fantastic customer interactions, collaboration, and joy! You will also work in Europeiska Motor's switchboard, where you will assist in answering calls and managing bookings.

Job Description
As a Customer Experience Manager, you will, together with your team, own everything that happens in the car hall. You are the first person customers meet, and you are responsible for guiding them in the hall. You ask questions to find out the customer's needs and then hand them over to a salesperson on site. In addition to the physical customer interaction, you will also work with more administrative tasks.

The position is located in Rissne, so it is good if you live nearby.

In addition to your immediate team, you will work closely with other departments such as sales, delivery, and service.

Other responsibilities include:

• Organizing vehicles in the facility's car park
• Maintaining a consistently high visual standard in the car hall
• Answering the facility's phone
• Parking inventory
• Inventory and purchasing of office supplies
• Managing test drives

Your Profile
Europeiska Motor always strives to deliver both physical and digital service of world-class quality. Therefore, we see that you have a genuine interest in service and are passionate about providing customers with an unforgettable experience during each visit to the car hall. The role involves a lot of personal responsibility, which leads us to believe that you have a good ability to structure and prioritize among daily tasks. You always work together with colleagues, both within your department and in close relation to other departments.

We also see that you, as an applicant, have:

• A valid driver's license (B)
• Experience in customer-facing service roles such as retail

Offer
You will be employed by Barona with additional benefits through collective agreements. The position is a full-time employment with working hours between 09:00 and 18:00 starting in early/mid-November.

In addition, we are also looking for a part-time employee, where working hours may vary during weekdays and weekends. Weekend work primarily occurs between 11:00 and 15:00, and we can be flexible with the schedule to find solutions that work for you. This part-time role is ideal for someone who, for example, is studying and wants to combine work with their studies. Upon starting, you will undergo training that provides knowledge about service and the customer's products.

Recruitment Process
The recruitment process includes interviews with both Barona and Europeiska Motor. Interviews are held continuously, and the position may be filled before the application deadline, so please submit your application now!

Contact
If you have any questions about the position, feel free to contact [email protected]

We warmly welcome your application!

About Barona
Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund but provide solutions in competence supply across the country. We offer our clients a visionary and future-oriented partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on our entire organization being customer-oriented and challenging traditional thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we can constantly stay at the forefront of modern recruitment.
Read more here:  http://barona.se/om-oss/